10 Stakeholder Engagement & Communication Management

Question 1

What are the steps involved in stakeholder analysis?

Answer 1

Identify
Prioritise who has biggest impact/influence
identify their communication style and needs

Question 2

What two factors are measured in stakeholder analysis?

Answer 2

Influence and Interest - this can be for or against the project.

Question 3

What should the stakeholder communication plan contain?

Answer 3

Message
Frequency of communication
Methodology
Audience
Owner

Again, this is tailored to each relevant stakeholder

Question 4

What are some forms/methods of stakeholder communication?

Answer 4

Written (email, letter)

Verbal/face to face (meetings)