11_Methods for the Assessment of Organizations

Question 1

Four Steps of Organizational Assessment:

Step One: Determination

Answer 1

Central purpose

Timing budget

Methodology

Communication of findings

Question 2

Four Steps of Organizational Assessment:

Step Two: Targets of Assessment

Answer 2

Organizational performance

Capacity

Motivation

Environment

Question 3

Four Steps of Organizational Assessment:

Step Three: Quantitative and Qualitative Sources of Data

Answer 3

Documentation

File Data

Interviews and surveys

Site visits for direct observation

Physical artifacts

Question 4

Four Steps of Organizational Assessment:

Step Four: Findings

Answer 4

Both internal and external reviewers may be included in the analysis

Question 5

When are implementation of findings most successful?

Answer 5

When stakeholders of organization are included in the discovery process

Question 6

When are self-assessments most appropriate?

Answer 6

When objective = organizational development

Question 7

Three approaches to program evaluation

Answer 7

Goals-Based

Process-based

Outcomes-Based (Enhanced Learning or Conditions)
*typically used for non-profits