06.3 consumer laws Flashcards
1
Q
The Australian Consumer Law
A
- Protects customers from unfair behaviour by business
2
Q
Competition and Consumer Act 2010
A
- Governs how businesses must deal with suppliers , competitors, advertising, customers.
3
Q
Deceptive and Misleading Advertising
A
- Overstating benefits
- Offering discounts that don’t exist
4
Q
Price Discrimination
A
- Changing different price for different customers
- Economies of scale
- Markets are geographically seperated
5
Q
Implied Conditions
A
- Unspoken and unwritten terms of a contact
- Fit for purpose
- Acceptable quality
- Matches description
6
Q
Warranties
A
- Return and Exchange
