Xhome Updates Flashcards

1
Q

Cost of glass break sensor

A

99.95

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2
Q

Cost of Water Detector

A

39.95

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3
Q

Cost of smoke detector

A

99.95

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4
Q

Cost of outlet controller

A

49.95

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5
Q

Cost of keychain remote

A

49.95

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6
Q

Cost of wireless keypad

A

99.95

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7
Q

Cost of 3 door/window sensor pack

A

129.95

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8
Q

Cost of 5 door/window sensor pack

A

199.95

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9
Q

How many xfinity home window stickers are provided in the XH welcome kit?

A

6

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10
Q

Cost of Motion Sensor

A

49.95

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11
Q

With this setting, the motion sensor will trip immediately if motion is detected when in arm away mode.

A

Interior follower

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12
Q

With this setting, an entry delay will be provided if the motion sensor is tripped when the motion sensor is in arm away mode.

A

Interior with delay

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13
Q

With this setting,the motion sensor will trip immediately if motion is detected when the system is armed in night mode.

A

Interior follower arm night

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14
Q

With this setting, the motion sensor will provide a delay equal to entry delay if it is tripped while the system is armed in arm night mode.

A

Interior delay arm night

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15
Q

By default, motion detectors are disabled when the system is in these two arm modes

A

Arm stay and arm night

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16
Q

Where can a technician go to find updates to COPS passwords?

A

CU XFINITY Home community

17
Q

110V house-powered or 9V battery-powered standalone smoke alarms that are not connected to a burglar alarm system.

A

Household smoke alarms

18
Q

12V system-powered (wired) or 9V battery powered (wireless) smoke detectors that are connected to a burglar alarm system.

A

System smoke detectors

19
Q

Existing customer-installed household smoke alarms are present in each area, outside each sleeping area and on each level of the home

A

Primary smoke detection system

20
Q

How often the COPS MPower login password changes

A

Monthly

21
Q

If am installed camera requires a permanent Ethernet connection to the the XB2, which port needs assigned to the Xfinity Home network?

A

Port 4

22
Q

What steps does installer take to assign port 4 to Xfinity Home on XB2?

A
Login to 10.0.0.1
Click hardware
Then select LAN
Check the box for "Associate Ethernet Port 4 to Xfinity Home Network" 
Hit SAVE button
23
Q

7 steps in a XH Completion Checklist

A
  1. Access Subscriber Portal
  2. broadband online
  3. cellular online
  4. Two ctv phone numbers
  5. Two ctn phone numbers
  6. Sensor Testing Valid
  7. cancels -XH removal or false churn