Internet Essentials Flashcards

1
Q

How much is Internet Essentials monthly?

A

$9.95

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2
Q

How do you say Internet Essentials in Spanish?

A

internet basico

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3
Q

What is the download speed for internet essentials?

A

download speed up to 10 Mbps upload speed up to 1 Mbps

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4
Q

What is the upload speed if internet essentials?

A

up to 1.0 Mbps

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5
Q

What is guaranteed when signing up for Internet Essentials?

A

No price increases, no installation fees, no equipment rental fees..

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6
Q

What is available at the initial install?

A

An optional computer at initial enrollment for just $149.99 plus tax

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7
Q

What is not required for internet essentials?

A

a deposit and a credit check

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8
Q

For basic internet essentials information, where can the customers go?

A

www.internetessentials.com, www.internetbasico.com or call 1-855-8-INTERNET (1-855-846-8376).

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9
Q

What are the requirements to qualify for the internet essentials program?

A

• Be located where Comcast offers Internet service.
• Has at least 1 child eligible to participate in the NSLP.
• Does not have any level of XFINITY Internet service within the last 90 days.
o If the customer currently has XFINITY TV and/or XFINITY Voice service, there is no impact to eligibility.
• Does not have an outstanding Comcast debt that is under 1 year old.
• The responsible person on the account (the account holder) must be 18 years of age or older, a resident of the address the service is being requested for, must be authorized to make installation decisions for that address and must have a child living with them in the same household that is eligible to receive free or reduced-price school lunches through the NSLP.

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10
Q

Comcast also accepts Internet Essentials Bulk Registration applications, what are the benefits to this?

A
  • This allows organizations (non-profits, community-based organizations, religious organizations, school districts, community colleges, etc.) to sponsor and pay the monthly charges for Internet Essentials-qualified customers.
  • Organizations also have the option to purchase computers for qualified applicants.
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11
Q

What are opportunity cards?

A

Internet Essentials Opportunity Cards became available for purchase in $60, $90 and $120 denominations. Opportunity Cards are Comcast gift cards that allow community partners to pay for new or existing Internet Essentials service for eligible families.

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12
Q

When did Comcast start offering opportunity cards?

A

August 2013

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