Feature Access * Codes

Question 1

What is “Call Screening”

Answer 1

Allows you to create a list of up to 12 callers who will receive an announcement saying that you aren’t available.(*60/*80)

Question 2

Activate Call Trace

Answer 2

*57

Question 3

What is Call Forwarding “No Answer”

Answer 3

Redirect incoming calls to another telephone number when you are unable to answer. Only unanswered calls will be forwarded to the number designated. (*92/*93)

Question 4

Activate Anonymous Call Rejection

Answer 4

*77

Question 5

What does Call Forwarding “Not Reachable” allow the customer to do?

Answer 5

Ensures that calls will automatically be forwarded to a pre-determined number when service is not working due to a network or power outage. (*58/*59)

Question 5

What is “Repeat Dialing”

Answer 5

Repeatedly dials a busy number until someone answers, (*66/*86)

Question 6

Activate Call Forwarding (Variable)

Answer 6

*72

Question 6

Deactivate Hunt Group - Group Make Busy

Answer 6

*233

Question 7

Deactivate Call Forwarding Selective

Answer 7

*83

Question 8

Deactivate Call Forwarding No Answer

Answer 8

*93

Question 8

Deactivate Call Return

Answer 8

*89

Question 8

Activate Speed Dial 8

Answer 8

*74

Question 8

Activate Speed Dial 30

Answer 8

*75

Question 9

Deactivate Call Screening

Answer 9

*80

Question 9

Activate Call Retrieve

Answer 9

*88

Question 10

Activate Call Forwarding Selective

Answer 10

*63

Question 11

What is “Unconditional” Call Forwarding

Answer 11

Forward ALL calls to another phone number you designate. (*72/*73)

Question 12

What is Caller ID Blocking “Per Call”

Answer 12

When you want to block your number from appearing on an outgoing call. (*67)

Question 13

What is Caller ID Blocking “Per Line”

Answer 13

Automatically blocks your name and number from the receiving party’s Caller ID unit, unless you un-block the information before you call. (*82)

Question 15

Activate Hunt Group - Make Terminal Busy

Answer 15

*230

Question 16

Activate Hunt Group - Group Make Busy

Answer 16

*232

Question 17

Activate Call Hold

Answer 17

*52

Question 17

Activate Call Park

Answer 17

*68

Question 19

Activate Call Forwarding Busy

Answer 19

*90

Question 20

Activate Repeat Dialing

Answer 20

*66

Question 22

Activate Call Forwarding No Answer

Answer 22

*92

Question 23

Deactivate Call Forwarding Not Reachable

Answer 23

*59

Question 25

Activate Do Not Disturb

Answer 25

*78

Question 27

Deactivate Repeat Dialing

Answer 27

*86

Question 28

Activate Call Return

Answer 28

*69

Question 29

What does “Selective” Call Forwarding allow the customer to do?

Answer 29

Allows you to create a list of phone numbers to be forwarded to them at a designated number (*63/*83)

Question 30

Deactivate Hunt Group - Make Terminal Busy

Answer 30

*231

Question 31

Deactivate Do Not Disturb

Answer 31

*79

Question 32

Deactivate Call Forwarding (Variable)

Answer 32

*73

Question 33

Activate Call ID Blocking Per Call

Answer 33

*67

Question 34

What is Call Forwarding “Busy”

Answer 34

Allows customer to send any incoming calls to an alternate number while using the line. (*90/*91)

Question 36

Deactivate Call Forwarding Busy

Answer 36

*91

Question 38

Deactivate Anonymous Call Rejection

Answer 38

*87

Question 39

Deactivate Call Waiting

Answer 39

*70

Question 40

Activate Call Screening

Answer 40

*60

Question 41

What is “Call Return”

Answer 41

Will tell you the number, and let you automatically call the person back. (*69/*89)

Question 42

Deactivate Caller ID Unblocking Per Call / Line

Answer 42

*82

Question 43

How can an BCV IMS customer disable Music on Hold (MOH) – cancel per call?

Answer 43

*39

Question 44

Activate Call Forwarding Not Reachable

Answer 44

*58