X1/Legacy Welcome Kits

Question 1

What are the multi colored A, B, C and D buttons for on the XR2 remote?

Answer 1

They provide shortcuts for Help, Scaled Video, Sports app and one-touch delete of your recordings

Question 2

What website would a customer visit to view purchased content?

Answer 2

www.xfinity.com/tv

Question 3

What website would a customer visit for remote control support for codes, programming and FAQ’s?

Answer 3

www.xfinity.com/remotes

Question 4

For information on parental controls, what website would a customer visit?

Answer 4

www.xfinity.com/parentalcontrols

Question 5

What do the page up and page down buttons do on a legacy remote when watching VOD or recorded content?

Answer 5

Skips back or forward 5 minutes

Question 6

What does the yellow “A” button do on a legacy remote control?

Answer 6

Accesses parental controls