Workforce Management Flashcards
What is Workforce Management?
Right # of ppl in the right jobs, with the right skill, at the right time–it can change
What is Workforce Planning?
The first step in the workforce mgmt process.
All the activities needed to ensure that workforce size and competencies meet current and future orgz needs.
*It must align with an orgzs’ human capital and its business direction
What does Workforce Analysis do?
Gathers data about the current workforce and forecasts future workforce needs
Workforce Analysis Process
- Strategic focus: where are we in the orgz lifecycle?
- Supply Analysis: where we are now? what do we need?
- Demand Analysis:where do we want to be? What do we need?
- Gap Analysis: what is lacking? what KSAs exist and are needed in the future?
- Solution Analysis: what can we afford? how will we get what we need?
- Evaluating: what is the workforce planning impact?
What is Staffing Supply Analysis?
The skill mix in the orgz as it exists now and the orgzs’ future needs based on attrition and strategic growth or adjustment.
- You must account for movement into or out of the orgz
Turnover Analysis
The act of replacing EEs leaving an org.
- It divides the # of separations for the year by the average # of EEs per month (65/225=28%)
What is Flow Analysis?
EEs can flow in, up, down, across, and out of the orgz.
Staffing Demand Analysis (Judgemental Forecasts)
Apply expert judgement to information from the past and present to predict the future conditions of staffing needs.
*On exam might be: nominal (ppl are brainstorming together) OR delphi (brainstorming anonymous)
Staffing Demand Analysis (Statistical Forecasts)
2 categories: regression analysis and simulations.
Regression:
1. Simple linear regression: a projection of future based on past relationship between employment level and a single variable related to employment.
- Multiple linear regression: several variables are used to project future demand
Simulations:
1. Representations of real situations in abstract form: they are often referred to as ‘what if’ scenarios
Staffing Gap
Compares supply/demand analysis to identify the staffing differences and competencies needed 4 the future
Ex: skill gap, abilities gap, diversity gap, time gap, cost gap etc
Prioritizing Gaps
- Permanence: does the problem identified in the gap analysis occur on an ongoing basis, or is it due to some temporary factor?
- Impact: how significant is the impact of this gap on the orgz compared to other gaps?
- Control: does the orgz have sufficient resources to address the gap?
- Evidence: how certain is the quality of the data?
- Root Cause: to the extent that the gap indicates a problem that needs to be addressed, is it the root cuase of the problem?
Defining Tactical Staffing Objectives
Tactical objectives focus on closing high priority gaps in the near term. They specify in concrete and measurable terms which gaps must be closed and when.
Solution Analysis
- Build: redeploying as well as training and developing the current workforce to meet the future needs of the orgz
- Buy: recruiting and hiring employees
- Borrowing: outsourcing, leasing, and contracting with others to get the work done
Staffing Plan
The staffing plan turns workforce analysis data and tactical objectives into reality
Elements of a Staffing Plan:
- Statement of purpose
- Stakeholders
- Activities and Tasks
- Team memebrs
- Resources
- Communications plan
- Conitnuous improvement
Flexible Staff Alternatives
Examples include: shortages of available workers for open positions, seasonal peak demands, operational upturns and downturns, and special projects that demand specific skill
Types of Flexible Staff
- Temporary assingments: a specified job/short term basis/specific period of time
- Temp EE: hired to work directly on the orgzs’ payroll on a short term basis
- Oncall: only when needed
- PT EE: work less than a regular work week
- Job sharing: having 3 diff EEs perform the tasks of 1
- Seasonal: casual workers for seasonal work
- Phased retirement: work on a reduced basis