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SHRM-SCP :!: > CSR > Flashcards

CSR Flashcards

1
Q

What is CSR?

A

Encompasses the varying ways an orgz can create value, looking beyond traditional profit measures of revenue and expenses.

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2
Q

Evolution of CSR

A
  1. CSR includes a broader range of a decision on a broader field of stakeholders
  2. Attention to CSR has moved from the corporate periphery to center stage
  3. Integrated into the orgz mission and core business strategies
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3
Q

Triple Bottom Line

A

A term coined by John Elkington–Applies the 3Ps principle of sustainability (people, planet, profits), arguing that the environmental, social costs and benefits generated by an orgz should be considered as well.

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4
Q

Triple Bottom Line as Sustainability Tool

A

Economic-Profit
Environmental-Planet
Social-People

The 3P can be viewed as the performance measurement of an orgz pursuing a strategy of CSR, its goal, then, is to achieve a + ROI in each area.

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5
Q

Social Audit Areas of Examination

A
  1. Ethics
  2. Staffing
  3. Environment
  4. Human Rights
  5. Community
  6. Society
  7. Compliance
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6
Q

Forces Shaping CSR (Technology)

A
  1. Corporate actions are immediatley known worldwide

2. CSR is readily measureable and understandable

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7
Q

Forces Shaping CSR (Environmental Concerns)

A
  1. Increased government regulations and requirements

2. Increased economic return on sustainability

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8
Q

Forces Shaping CSR (Economic Pressures)

A
  1. Bigger payback potential for sustainability efforts

2. Enahanced value of CSR to EEs

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9
Q

Forces Shaping CSR (Sociopolitical Forces)

A
  1. Increased pressures from civil and social rights group

2. Evolving environmental concerns

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10
Q

CSR Maturity Curve

A

Compliance:a defensive posture

Integration: CSR is integrated in regular functioning of the business

Transformation: orgz have redefined themselves, their brand, to reflect a commitment to CSR

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11
Q

International Certification Programs

A
  1. B Corp: measures of social and evironmental performance, accountability, and transparency, an orgz receives the B Corp certificate
  2. OECD: Sets up framework to ensure you are doing CSR properly.
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12
Q

CSR Responsibility and HR

A

HR has the opportunity to become a CSR resource for corporate leaders

  1. Culture change
  2. Corporate strategy
  3. Orgz effectiveness
  4. Human capital development
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13
Q

Compliance

A

Compliance is being in accordance with all national, federal, regional, or local laws, regulations, and government authority requirements for all the locations in which the org operates.

*Fulfilling technical requirements as set forth by law

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14
Q

Ethics

A

Behavioral guidelines that an orgz expects all of its directors, managers, and EEs to follow to ensure appropriate moral and ethical business standards.

*Core ethical beliefs and convictions

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15
Q

Ethical Universalism v. Cultural Relativism

A

Ethical Universalism: fundamental principles that apply across cultures and that global orgz must apply these principles when making decisions in a country w/o regard to local ethical norms

Cultural Relativism: ethical behavior is determined by local culture, laws, and business practices

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16
Q

Ethics in the Supply Chain

A

Ethical supply chain behavior means better products, more satisfied customers, and more sustainable working communities that support the growth of business

17
Q

Focus Areas for Supply Chain Ethics

A
  1. Workplace Safety
  2. Child Labor
  3. Sustainability
18
Q

Governance

A

Rules an orgz puts in place to ensure compliance with local and international laws, accouting rules, ethical norms, and environmental and social codes of conduct.

19
Q

Sustainability

A

The preservation of the environment–projects undertaken by an orgz were considered sustainable to the extent that they minimized the negative impact on the environment

20
Q

Three Spheres of Sustainability

A

Sustainability:

  • Environmental
  • Economic
  • Social
21
Q

Sustainability Sweet Spot

A

That place where an action can fulfill expectations in all three categories (economic, environmental, social).

Sustainability can become an engine of innovation and a means of identifying business opportunities–new products, processes, markets *PEPSI

22
Q

Sustainability Stakeholders

A 
Employees
Managers
Exec's
Internal Departments
Consumers, Vendors, General Public, Regulators, Communities, etc

*A sustainable orgz seeks out internal/external stakeholder input in order to understand stakeholders’ expectations and concerns and to benefit from their ideas and suggestions

23
Q

OECD Guidlines for Multinational Enterprises

A

Voluntary recommendations from member governments.

*Derived from ILO

24
Q

GRI Standards Sustainability Reporting Guidelines

A

The GRI is a reporting standard of sustainability program results.

*Adopting this improves transparency in reporting results to stakeholders and enables meaningful and consistent comparisons of orgz sustainability performance

25
Q

ISO 26000

A

A quality standard that provides guidance on social responsibility

26
Q

SA8000

A

CSR certification standards focusing on human rights and labor relations

27
Q

CSR Strategic Process

A
  1. Executive Commitment
  2. Assessment
  3. Infrastructure Creation
  4. Plan Implementation
  5. Measurement Reporting, and Evaluation
  6. Reassessment and Revision
28
Q

CSR Strategic Process 1. Executive Commitment

A
  1. Growth: Includes sustainability sweet spot product innovations
  2. Returns on Capital: Include both savings from carbon footprint reduction efforts and improved sales resulting from green marketing efforts
  3. Risk Mgmt: Includes compliance issues as well as effect on corporate reputation and branding
29
Q

CSR Strategic Process 2. Assessment

A
  1. Purpose:
    - Where the orgz is now
    - Visualize where to go
  2. Process:
    - Review orgz systems and procedures
    - Gather input from internal and external stakeholders
30
Q

CSR Strategic Process 3. Infrastructure Creation

A

Creating the infrastructure that will be responsible for guiding, overseeing, administering, reviewing, and championing the CSR strategy.

31
Q

CSR Strategic Process 4. Plan Implementation

A
  1. Set up the strategy
  2. Set priorities and objectives–how to intermediate, tactical steps will lead to long term objectives–how results will be measured and who is accountable
  3. Implement the action plan created
    - Create a compliance program to ensure all members understand and adhere to the code
    - Have training & education
    - Reporting & Investigation
32
Q

CSR Strategic Process 5. Measurement Reporting, and Evaluation

A
  1. Using GRI standard criteria as a basis, ensure that all objectives have corresponding metrics and that a complete reporting and evaluating infrastructure is in place.
  2. All measurements and evaluations should be keyed to the specific goals and objectives set in the 4th step
  3. Clear procedures in place for providing access to results to marketing and other orgz functions that can profitably leverage the data
33
Q

CSR Strategic Process 6. Reassessment and Revision

A

Based on Evaluation of Results

  1. Revise tactics and strategic goals
  2. Where is the orgz along the sustainability curve?
  3. Provide the entire org with a clear sense of: victories won, progress achieved, next steps needed
34
Q

Effect on HR Function

A

Advancing Sustainability lists seven areas that will be affected:

  1. Employee Contract
  2. Recruiting
  3. Brand
  4. Engagement
  5. How ppl work
  6. Accountability and measurement
  7. Training and leadership development
35
Q

Triple Bottom Line Considerations

A
  1. Reconciling products and markets (better product 4 ppl)
  2. Redefining productivity in the value chain (reduce waste)
  3. Enabling local cluster development (localization/community)
36
Q

Philanthropy

A

Can take many forms–all of which can be strategically aligned with an orgz’ CSR and business strategy:

Make charitable donations
Form foundations to award grants
Form strategic partnerships w non profits
Create its own entity to provide community service

37
Q

Volunteerism

A

Four types:

Individual benefits
Team benefits
Orgz benefits
Business benefits

SHRM-SCP :!: (24 decks)

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