Technology Management Flashcards
Big Data
A collection of data that is huge in volume–making more informed, evidece based decisions
*Can help HR by collecting new data, using existing data more effectively, and allowing for better strategic analysis
Three Features of Big Data
Volume: datasets have grown so large that new tools are required to store, access, and analyze them (AMOUNT)
Velocity: Data can flow into a system so quickly that its currency becomes an issue, so data must be updated frequently (SPEED)
Variety: Data is not only numbers now–it may be still images, videos, or audio recordings (DIVERSE FORMS)
*Big Data makes it more possible to see patterns and trends, to create models that isolate possible causes and predict outcomes
Information System (IS)
A way to collect, organize, store, analyze, and share data–they feature 4 Basic Components: Presentation Tier, Logic Tier, Data Tier, Communication Tier
Basic Components of Information Systems (4)
- Presentation Tier: the user interface with the system, the point at which the user can enter requests and receive responses, allows for control of access
- Logic Tier: system software that enables operation.
- Data Tier: stores the info that will be used by the application tier to respond to user queries
- Communication Tier: enables sharing of data and applications by networking a computer with other computer or servers. (VPNs)
Enterprise Resrource Planning (ERP)
Designed to allow the different parts of an orgz to access the same data and perform more efficiently
HRIS
A type of technology that supports HR functions and enables HR to gather, store, maintain, retrieve, revise, analyze, and report HR data
Best of Breed
The best system in its referenced niche.
*Designed to serve unique situations or satisfy specific preferences–it may NOT communicate with an orgz database successfully
Scalability
Big data has created an issue with scalability–how to increase the amount of data stored without increasing processing time and how to manage capacity.
Increased processing time is a tech issue
Increased capacity is a economic issue
This is why cloud computing is an option but the risks are security and control
Security
When acquiring technology, users may be concernced about:
- Security vulnerabilities (access only to what is needed)
- Managing users’ security levels (access levels)
- Governance (document all transactions)
HR Technology Applications
The software products can:
- Automate complex processes (payroll)
- Produce data that can be used for other applications (integration)
- Support data analysis (metrics)
- Support compliance related activities (ATS)
SaaS
Software that is owned, delivered, and managed remotely by one or more providers
A customer can order additional capacity, add on’s, or features
Artificial Intelligence (AI)
The ability of a computer to imitate human thought and behavior
- can improve the experience of customer help lines
- may be equipped with optical and speech recognition
- virtualization may allow the creation of aural or visual representatives who can communicate easily w users
Manager Self Service Technologies
Provide managers with access to current data on their EEs and budgets and allow them to perform for themselves transactions that previously required HRs implementation
Developing a Process for Purchasing Technology
Assess Needs>Prioritize Requirements>Identify and Assess Providers>Create a Business Case>Implement and Assess
Developing a Process for Purchasing Technology ‘Assess Needs’
You need to assess:
- HR’s Needs: What will we need?
- Users Needs: What will they need?
- Orgz Needs: What does the orgz need?