Week Two

Question 0

What factors will affect how you communicate and how others communicate with you?

Answer 0

Personality
Attitudes
Self-awareness
As well as other individual differences

Question 1

Personality

Answer 1

Relatively stable enduring patterns of thought, feeling, motivation and behaviour that are distinct and consistent

Question 2

What are the 5 dimensions of the Five-Factor Model

Answer 2

Neuroticism
Extroversion
Openness to experience
Agreeableness
Conscientiousness

Question 3

Describe people who have high conscientiousness levels

Answer 3

Organised
Methodical
Like structure and schedules

Question 4

Describe people who are extroverted…

Answer 4

Talkative
Friendly
Antagonistic - straightforward, not particularly modest, not overly trusting or compliant
Emotionally stable - adds an aspect of self confidence, lacks nervousness and tension

Question 5

When a person is extroverted, how else can they be perceived as?

Answer 5

Arrogant
Argumentative
Takes the lead in many situations
Thinks they know it all

Question 6

Self concept

Answer 6

All the aspects of who you are that contribute to your view of yourself, such as your strengths, weaknesses, skills, values and beliefs

Question 7

Self awareness

Answer 7

The process by which you gain an accurate understanding of your self concept

Question 8

What is the Johari Window

Answer 8

Self awareness model - known to self? Known to others?

Comprised of: open self, blind self, hidden self, mystery self

Question 9

Open self

Answer 9

Known to self

Known to others

Question 10

Hidden self

Answer 10

Known to self

Not known to others

Question 11

Blind self

Answer 11

Known to others

Not known to self

Question 12

Mystery self

Answer 12

Unknown to self
Unknown to others
(Unconscious mind)

Question 13

Self esteem

Answer 13

The positive or negative evaluation of self as a result of the worth you place on your values, beliefs, attitudes, strengths or weaknesses.

Question 14

What are the two components of self-concept?

Answer 14

Self awareness - understanding who we are

Self esteem - evaluation of who we perceive ourselves to be

Question 15

What influences our ‘self’?

Answer 15

Family - modelling/reinforcement, attachment, communication
Social comparison - peers, media
Self-perception - personal constructs, attributions

Question 16

What are the four attachment styles?

Answer 16

Secure
Anxious/ambivalent
Dismissive (avoidant)
Fearful (avoidant)

Question 17

What attachment style has a positive view of self and a positive view of others?

Answer 17

Secure

Question 18

What attachment style has a negative view of self and a positive view of others?

Answer 18

Anxious/ambivalent

Question 19

What attachment style has a positive view of self and a negative view of others?

Answer 19

Dismissive (avoidant)

Question 20

What attachment style has a negative view of self and a negative view of others?

Answer 20

Fearful (avoidant)

Question 21

What are the two measurable aspects of the family communication patterns theory and conflict management?

Answer 21

Conversation orientation

Conformity orientation

Question 22

High conversation and low conformity

Answer 22

Pluralistic - value of free exchange of ideas and no pressure to conform to parents - conflict is openly addressed and often resolved.

Fosters communication competence - good with conflict

Question 23

High conversation and high conformity

Answer 23

Consensual - tension to agree but also have all family members listened to. Parents take time to listen to children explain their decisions, values and beliefs in hope that they will comply.
Volatile conflict is seen as detrimental to the family, but unresolved conflict us seen as detrimental to relationships within the family so problem solving and conflict resolution is valued.

Question 24

Low conversation and low conformity

Answer 24

Laissez-faire - conformity and communication not valued. Individuals free to follow their needs.
Conflict rarely occurs - if issues do arise then conflict is avoided - conflict not practiced lack of skill

Question 25

Low conversation and high conformity

Answer 25

Protective - conflict viewed negatively as children are meant to conform to parents and comply with the interests and norms of the family.
Communication low priority therefore not practiced - conflict resolution skills are lacking
If conflict occurs -poor resolution

Question 26

Face work

Answer 26

The act of communicating in a way that maintains face (both sender and receiver will do this in an interaction)

How you want to be perceived by others

Question 27

Emotional intelligence

Answer 27

Capacity to regulate ones own emotions

You recognise and can communicate the emotion you are experiencing

Question 28

Self regulation

Answer 28

Your capacity to monitor your behaviour, identify if any changes are necessary to reach your goals and set about making those changes

Question 29

Neuroticism

Answer 29

The personality trait characterised by negative emotional states and depressive moods

Question 30

Agreeableness

Answer 30

The personality trait characterised by positive traits; kind, sympathetic, cooperative, warm, get along well with others.

Question 31

Conscientiousness

Answer 31

The personality trait linked with organisation, dependable, self-disciple, plans, schedule

Question 32

Extraversion

Answer 32

Loud, assertive, social, talkative

Question 33

Openness

Answer 33

Adventurous, curiosity, creativity