Week Two Flashcards
What factors will affect how you communicate and how others communicate with you?
Personality
Attitudes
Self-awareness
As well as other individual differences
Personality
Relatively stable enduring patterns of thought, feeling, motivation and behaviour that are distinct and consistent
What are the 5 dimensions of the Five-Factor Model
Neuroticism Extroversion Openness to experience Agreeableness Conscientiousness
Describe people who have high conscientiousness levels
Organised
Methodical
Like structure and schedules
Describe people who are extroverted…
Talkative
Friendly
Antagonistic - straightforward, not particularly modest, not overly trusting or compliant
Emotionally stable - adds an aspect of self confidence, lacks nervousness and tension
When a person is extroverted, how else can they be perceived as?
Arrogant
Argumentative
Takes the lead in many situations
Thinks they know it all
Self concept
All the aspects of who you are that contribute to your view of yourself, such as your strengths, weaknesses, skills, values and beliefs
Self awareness
The process by which you gain an accurate understanding of your self concept
What is the Johari Window
Self awareness model - known to self? Known to others?
Comprised of: open self, blind self, hidden self, mystery self
Open self
Known to self
Known to others
Hidden self
Known to self
Not known to others
Blind self
Known to others
Not known to self
Mystery self
Unknown to self
Unknown to others
(Unconscious mind)
Self esteem
The positive or negative evaluation of self as a result of the worth you place on your values, beliefs, attitudes, strengths or weaknesses.
What are the two components of self-concept?
Self awareness - understanding who we are
Self esteem - evaluation of who we perceive ourselves to be
What influences our ‘self’?
Family - modelling/reinforcement, attachment, communication
Social comparison - peers, media
Self-perception - personal constructs, attributions
What are the four attachment styles?
Secure
Anxious/ambivalent
Dismissive (avoidant)
Fearful (avoidant)
What attachment style has a positive view of self and a positive view of others?
Secure
What attachment style has a negative view of self and a positive view of others?
Anxious/ambivalent
What attachment style has a positive view of self and a negative view of others?
Dismissive (avoidant)
What attachment style has a negative view of self and a negative view of others?
Fearful (avoidant)
What are the two measurable aspects of the family communication patterns theory and conflict management?
Conversation orientation
Conformity orientation
High conversation and low conformity
Pluralistic - value of free exchange of ideas and no pressure to conform to parents - conflict is openly addressed and often resolved.
Fosters communication competence - good with conflict
High conversation and high conformity
Consensual - tension to agree but also have all family members listened to. Parents take time to listen to children explain their decisions, values and beliefs in hope that they will comply.
Volatile conflict is seen as detrimental to the family, but unresolved conflict us seen as detrimental to relationships within the family so problem solving and conflict resolution is valued.
Low conversation and low conformity
Laissez-faire - conformity and communication not valued. Individuals free to follow their needs.
Conflict rarely occurs - if issues do arise then conflict is avoided - conflict not practiced lack of skill
Low conversation and high conformity
Protective - conflict viewed negatively as children are meant to conform to parents and comply with the interests and norms of the family.
Communication low priority therefore not practiced - conflict resolution skills are lacking
If conflict occurs -poor resolution
Face work
The act of communicating in a way that maintains face (both sender and receiver will do this in an interaction)
How you want to be perceived by others
Emotional intelligence
Capacity to regulate ones own emotions
You recognise and can communicate the emotion you are experiencing
Self regulation
Your capacity to monitor your behaviour, identify if any changes are necessary to reach your goals and set about making those changes
Neuroticism
The personality trait characterised by negative emotional states and depressive moods
Agreeableness
The personality trait characterised by positive traits; kind, sympathetic, cooperative, warm, get along well with others.
Conscientiousness
The personality trait linked with organisation, dependable, self-disciple, plans, schedule
Extraversion
Loud, assertive, social, talkative
Openness
Adventurous, curiosity, creativity
