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Interpersonal Processes And Skills > Week Six > Flashcards

Week Six Flashcards

0
Q

Enculturation

A

Processes of absorbing and internalising the rules of the culture we live in

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1
Q

Culture

A

Shared set of values, beliefs, attitudes and behaviours typifying a group of people or population
The things we learn from around us - family, friends and community

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2
Q

Collectivist culture

A

A cultural distinction that places greater value on perceptions of ‘we’ and ‘us’ or ‘the group’ over perceptions of self and ‘I’

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3
Q

Individualistic culture

A

A cultural distinction that places greater value on perceptions of self and ‘I’ over perceptions of ‘we’, ‘us’, or ‘the group’

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4
Q

What are the 3 different types of culture which influence a person

A 
Distal culture (macro system)
Proximate culture (micro system)
Individual
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5
Q

What are aspects included with the distal culture

A

History
Social conditions
Law and politics

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6
Q

What are aspects included within the proximate culture

A

Family
Neighbourhood
School

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7
Q

What aspects are included within the individual culture

A

Age

Gender

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8
Q

Cultural competency

A

Understanding your own culture and the culture of others and having the skills to adapt your practice to be applicable to the culture of the person whom you are interacting with

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9
Q

Ethnocentrism

A

The belief that your cultural group is superior to all other groups

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10
Q

Xenophobia

A

The fear of people from a different culture

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11
Q

What are the universal terms of effective communication?

A

Respect
Caring
Listening
Attending

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12
Q

Enculturation

A

The process of absorbing and internalising the rules of the culture we live in

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13
Q

Integration/acculturation

A

Maintaining own culture but also relating to and absorbing host culture

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14
Q

Fusion

A

Combining both cultures to form a new culture

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15
Q

Alternation

A

Being bi-culturally competent, maintaining both cultures and alternating between them as necessary.

16
Q

Assimilation

A

Giving up own culture and embracing host culture

17
Q

Separation/Marginalisation

A

Maintaining own culture and being isolated from or failing to relate to host culture.

18
Q

What are the different communication styles?

A

Formal
Informal
Direct
Indirect

19
Q

Describe formal communication

A 
Values silence
Physical closeness
Soft eye contact
Minimal body language 
Forms, greeting
High context
20
Q

Describe informal communication

A 
Avoid silence 
Physical distance
Direct eye contact
Animated body language 
Short greeting
Low context
21
Q

Describe direct communication

A 
Individual 
Self-asserting
Use of I
Focus on what is said
Disagreement is valued
22
Q

Describe indirect communication

A 
Not personal 'face'
Unassuming
Uses 'we'
Focus on what is implied 
Harmony valued
23
Q

Describe high context communication

A

Meaning is conveyed by situation and context

24
Q

Describe low context communication

A

Meaning is conveyed verbally and is explicit (clear)

25
Q

Power distance

A

The extent to which a culture values status and power and expect that these are distributed unequally.

26
Q

Low power distance

A

More consultation or democracy

27
Q

High power distance

A

Structured in a hierarchical approach to communication with those in power

28
Q

Masculine cultures value…..

A

Assertiveness and dominance

29
Q

Feminine cultures value……

A

Nurturing/caring and co-operation

30
Q

What are the 6 models relevant to cultural training?

A 
Cultural awareness
Cultural competence
Cultural safety
Cultural security
Trans-cultural care
Cultural respect
31
Q

Cultural awareness

A

Self-reflection on own culture and know own discrimination and stereotyping
Awareness of cultural, social and historical factors
Acquire skills to adjust behaviour with people from other cultures

32
Q

Cultural competence

A

Developing an understanding of other cultures
Thinking within ‘other’ culture framework e.g. observing, listening, responding
Acquire skills to adapt communication to other cultural settings

Interpersonal Processes And Skills (10 decks)

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