Week Six Flashcards

1
Q

What are the four epicenters of business model innovation?

A

Resource-driven, offer-driven, customer-driven, and finance-driven.

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2
Q

Describe the “connection economy” in business model innovation.

A

It creates value by connecting people and leveraging network effects, like platforms such as Airbnb and Uber.

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3
Q

What is a “razor and blade” model?

A

A business model where the initial product is sold at a low price or a loss, with profits coming from repeat purchases of consumables, like printers and ink cartridges.

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4
Q

How can businesses use “slice & dice” in innovation?

A

By reconfiguring their value chain, such as Dell’s direct-to-customer model, or changing revenue focus, like Warby Parker’s online glasses sales.

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5
Q

What does “peer-to-peer” mean in the connection economy?

A

It involves connecting individuals who have a surplus resource with those who need it, like Airbnb connecting homeowners with travelers.

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6
Q

What is the role of key partners in a business model?

A

They are crucial for providing resources, sharing risks, and enabling activities that are essential for executing the business model effectively.

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7
Q

Name the four unique characteristics of services.

A

Intangibility, heterogeneity, inseparability, and perishability.

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8
Q

What is business model innovation?

A

It is the process of redefining how an organization creates, delivers, and captures value, often through new strategic approaches.

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9
Q

What is servicization?

A

Turning a product into a service offering, such as pay-per-use (e.g., Rolls Royce’s “Power by the Hour”) or subscription models (e.g., Netflix, Spotify).

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10
Q

What is the Hotel California model?

A

A business model with low entry points but long-term customer tie-ins, often through maintenance fees or upselling.

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11
Q

What is the key idea behind the “Slice and Dice” business model?

A

It involves reconfiguring the supply chain or focusing on different parts of the value chain for profit generation (e.g., Dell’s direct sales).

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12
Q

Customer Segments

A

Your most important customers (e.g., seniors); consider the value of personas here.

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13
Q

Key Partners

A

The people who will help you fulfill the key activities, using the key resources.

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14
Q

Key Activities

A

Those vital actions that go into the everyday business to get things done; these are all the activities needed to realize and maintain the value proposition, and to power everything else involved.

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15
Q

Key Resources

A

The tools needed to get those things done, stretching across all areas the canvas covers to include, for example, customer retention.

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16
Q

Value Proposition

A

The item you think will create value for your customer

17
Q

Customer Relationships

A

Where you envision the relationship each customer segment expects. (i.e., How do you get customers? How do you keep customers?

18
Q

Channels

A

How you deliver the value proposition. Will it be online, through physical means or a combination?

19
Q

Cost Structure

A

Here you find the most essential cost drivers.

20
Q

Revenue Streams

A

Where you find potential revenue sources (e.g., advertising).

21
Q
A