Week 9 - L9 - Managing Knowledge, Innovation & Change Flashcards
In the early modern period, under Taylor’s scientific management, knowledge was prescribed in ___________.
a. Explicit knowledge management
b. Conversion of tacit to explicit knowledge
c. one best way
d. lifelong learning
c. one best way
Knowing is _______ to knowledge
a. extrinsic
b. equal
c. intrinsic
c. intrinsic
Information & data do not ______ knowledge
a. increase
b. equal
c. decrease
b. equal
Which statement best describes Knowledge Management?
a. Adjustment to what is rather than what might be
b. strives to make the tacit explicit – not easy – and perhaps resisted by politically savvy employees
c. is formed through its routines, processes, practices and stories
b. strives to make the tacit explicit – not easy – and perhaps resisted by politically savvy employees
List the 4 ways organisations learn:
o Adaptation
o Single loop learning
o Double loop learning
o Exploitation and exploration
Which of the following learning methods best describes “immediate problem resolution applying what is known”?
a. Adaptation
b. Single loop learning
c. Double loop learning
d. Exploitation and exploration
b. Single loop learning
Which of the following learning methods best describes “Adjustment to what is rather than what might be”?
a. Adaptation
b. Single loop learning
c. Double loop learning
d. Exploitation and exploration
a. Adaptation
Which of the following learning methods best describes “Learning how to do different things, differently”?
a. Single loop learning
b. Double loop learning
c. Adaptation
d. Exploitation and exploration
b. Double loop learning
Which of the following learning methods best describes “routines of formalisation and standardisation to do what is normally done better”?
a. Single loop learning
b. Double loop learning
c. Adaptation
d. Exploitation
e. Exploration
d. Exploitation
“discovering new ways of doing things and new things to do” relates to:
a. Exploitation
b. Exploration
b. Exploration
“Doing the things you do with ease while being insufficiently aware that the thing being done is being made redundant by more innovative products and competitors” relates to:
a. competency trap
b. success trap
c. remedy trap
a. competency trap
“The tendency to continue exploiting sustaining technologies rather than exploring new ones” relates to:
a. competency trap
b. success trap
c. remedy trap
b. success trap
How organisations avoid competency & success traps:
a. span boundaries
b. competitor analysis
c. shared repertoires
d. become ambidextrous
d. become ambidextrous
“Repeating routines means things get dealt with, despite tensions and contradictions. Routines produce order” relates to:
a. Tolerance of contradictions
b. Organisational discretion
a. Tolerance of contradictions
“Non-leaning means making the best of what is available so they are able to act on what they know rather than trying to master what they don’t” relates to:
a. Tolerance of contradictions
b. Organisational discretion
b. Organisational discretion
