Week 7 - L7 - Power

Question 1

“Competition, incompatibility” relates to which level of organisational conflict?

a. interpersonal
b. intergroup
c. inter-organisation

Answer 1

a. interpersonal

Question 2

“Work related disputes due to ambiguity, rivalry, competitive pressures of reward systems”
relates to which level of organisational conflict?
a. interpersonal
b. intergroup
c. inter-organisation

Answer 2

b. intergroup

Question 3

Process conflict is:

a. functional
b. fun
c. dysfunctional
e. ineffective

Answer 3

a. functional

Question 4

Intrapersonal conflicts are the most ________ to resolve:

a. functional
b. fun
c. dysfunctional
e. ineffective

Answer 4

c. dysfunctional

Question 5

List Blake and Mouton’s (1964) five conflict management styles:

Answer 5

• Forcing/dominating
• Avoiding
• Accommodation/obliging
• Problem solving
• Compromising

Question 6

“practices of generating, communicating, connecting, evaluating, and reshaping ideas” relates to:

a. conflict resolution
b. idea work
c. democracy
d. organisational legitimacy

Answer 6

b. idea work

Question 7

________ refers to the networks of power relations between people in and around organisations

a. Power
b. Democracy
c. legitimacy
d. organisational politics

Answer 7

d. organisational politics

Question 8

___________ is the ‘generalised perception or assumption that the actions of an entity are desirable, proper, or appropriate within a social system’

a. conflict resolution
b. idea work
c. democracy
d. organisational legitimacy

Answer 8

d. organisational legitimacy

Question 9

Authority =

a. Power + Ideas
b. Democracy + Legitimacy
c. Leadership + Power
d. Power + Legitimacy

Answer 9

d. Power + Legitimacy

Question 10

\_\_\_\_\_\_\_ is based on the appearance of equality in the organisation among peers and the reality of a pervasive system of controls
a. Hard domination
b. Control
c. Soft domination
D. Power

Answer 10

c. Soft domination

Question 11

When are controls at their most intense?

a. corporations
b. total institutions
c. legitimate organisations
b. businesses

Answer 11

b. total institutions

Question 12

List the 5 steps of decision making:

Answer 12

o Define
o Collect 
o Review
o Evaluate
o Implement

Question 13

♣	Problems are not easily definable
♣	Information is never free nor limited
♣	Humans are not rational but biased
This relates to:
a. Rational model of decision-making
b. Bounded-rationality

Answer 13

b. Bounded-rationality

Question 14

Three predominant processual paths for decision-making:

Answer 14

o Sporadic
o Fluid
o Constricted

Question 15

Which predominant processual paths for decision-making does the following relate to:

Many disruptive delays, uneven quality of info, many sources of info, scope for negotiation:

a. Sporadic processes
b. Fluid processes
c. Constricted processes

Answer 15

a. Sporadic

Question 16

Which predominant processual paths for decision-making does the following relate to:

Little informal interaction, more formal meetings, fewer delays, process steadily paced:

a. Sporadic processes
b. Fluid processes
c. Constricted processes

Answer 16

b. Fluid processes

Question 17

Which predominant processual paths for decision-making does the following relate to:

Revolve around a central identity, widespread consultation across a range of expertise, more authoritatively structured

a. Constricted processes
b. Fluid processes
c. Sporadic processes

Answer 17

a. Constricted processes

Question 18

“the degree of contention, seriousness, and endurance of the processes of decision and implementation” relates to:

a. Continuous connectedness
b. Causal connectedness
c. Anticipatory connectedness

Answer 18

b. Causal connectedness

Question 19

“what we will have achieved when we have implemented the decisions we will have made” relates to:

a. Causal connectedness
b. Continuous connectedness
c. Anticipatory connectedness

Answer 19

c. Anticipatory connectedness