Week 3 - L3 - Managing Teams & Groups

Question 1

o	Scientific management (Taylorism)
o	Domination Power
o	Hierarchy – top-down/vertical fashion
o	Control exerted through knowledge
These qualities represent:
A. -	Post-Bureaucratic/contemporary management
B. -	Bureaucratic/traditional management
C. Human relations movement

Answer 1

B. - Bureaucratic/traditional management

Question 2

‘No shared responsibility or accountability’ relates to:
A. Group
B. Team
C. Dynamics

Answer 2

A. Group

Question 3

What is the order of Tuckman’s team development stages?
A. Forming, norming, storming, adjourning, performing
B. Storming, norming, performing, adjourning, forming
C. Forming, storming, norming, performing, adjourning
D. Forming, storming, norming, adjourning, performing

Answer 3

C. Forming, storming, norming, performing, adjourning

Question 4

In Tuckman's team development stages, which stage represents 'A team is established to accomplish a particular task'
A. Adjourning
B. Forming
C. Performing
D. Storming

Answer 4

B. Forming

Question 5

In Tuckman's team development stages, which stage represents 'The group develops cohesive understanding of shared roles, processes and responsibilities'
A. Performing
B. Forming
C. Norming
D. Storming

Answer 5

C. Norming

Question 6

In Tuckman's team development stages, which stage represents 'The team disbands permanently or temporarily'
A. Adjourning
B. Forming
C. Performing
D. Storming

Answer 6

A. Adjourning

Question 7

‘The extent that social systems influence how people behave on the strength of’ represents:
A. Social Facilitation
B. Social Loafing
C. Social Impact

Answer 7

C. Social Impact

Question 8

‘Enhanced performance in the presence of others (due to increased activated of the sympathetic nervous system)’ represents:
A. Social Loafing
B. Social Facilitation
C. Social Impact

Answer 8

B. Social Facilitation

Question 9

‘Member exerts less work effort than their peers’ represents:
A. Social Loafing
B. Social Facilitation
C. Social Impact

Answer 9

A. Social Loafing

Question 10

‘People feel less accountable due to a diffusion of responsibility’ represents:
A. Social Facilitation
B. Social Loafing
C. Social Impact

Answer 10

B. Social Loafing

Question 11

What main quality did NASA represent:
A. Social Facilitation
B. Groupthink
C. Group Conformity
D. Conflict

Answer 11

B. Groupthink

Question 12

Positive/negative statements ratio relating to high performance:
A. 1.8 / 1
B. 5.6 / 1
C. 3 / 1

Answer 12

B. 5.6 / 1

Question 13

Positive/negative statements ratio relating to medium performance:
A. 1.8 / 1
B. 2.6 / 1
C. 0.36 / 1

Answer 13

A. 1.8 / 1

Question 14

Positive/negative statements ratio relating to low performance:
A. 1.8 / 1
B. 1 / 1
C. 0.36 / 1

Answer 14

C. 0.36 / 1