Week 9 ~ Communciation and culture and diversity Flashcards
What is culture?
Learned system of knowledge, behaviours, attitudes, beliefs, values, and norms shared by group of people. Can change over time, Influenced by history and social relationships.
What is sex vs. gender?
Sex is determined by biology and what we are born as. Gender is how a person self identifies and experiences gender.
What is gender attribution and gender expression?
GA is how one perceives someone else’s gender. GE is outward expression of gender like clothing, body language.
What does ethnicity mean?
Community with common factors like nationality, religion, and language.
What is enculturation and acculturation?
E- communicating groups culture from generations within the culture, learn what you like by choosing among elements available in your culture, how you celebrate holidays, tastes in clothing, and religious beliefs.
A- acquire others beliefs and values by coming into contact with cultures outside of ours.
What is interculturalism communication?
Communication between people who have different cultures and perceptions. Recognize we have different interpretive contexts. Share meaning and develop relationships between people of differing cultures.
What is co-culture and essentializing?
CC= distinct culture within larger culture
E= assumed natural characteristics attributed to people in a cultural group
What are the 7 cultural values?
- Gender: masculine culture is values achieved, heroism, material wealth, feminine culture values relationships, care for unfortunate, overall quality of life
- Uncertainty tolerance: some cultures tolerate more uncertainty than others, people from cultures with greater tolerance for uncertainty have relaxed expectations
- Power: does culture tolerate and accept hierarchy power or want equal distribution of power
- Individual vs. group: culture value individual achievement more than collective, in collective culture individuals expect support from others
- High and low context: hc is nonverbal important, lc is decrease nonverbal cues, use cues to send messages
- Time: long term (future orientated, greater good), short term (values present and past)
- Happiness: indulged (freedom, free speech, value activities), restrained (few expectation for positive emotions, expectation all need wont be met)
What are barriers to intercultural communication?
Ethnocentrism (belief that your opinions are superior), stereotypes, predijuce, assuming similarities and differences, and discrimination.
What is cultural relativism?
Every culture is unique. Culture can only be judged on basis of its own standards.
What do we do when working with an interpreter?
Speak to client, avoid slang, take time, clear language, avoid assumptions, and ask patient how much of the convo they want interpreted and ask for permission to use interpreter.
What are the 3 ways to improve intercultural competence?
- Developing knowledge- understand others who are different, seek info, ask questions, develops a 3rd culture (communication partners join aspects of separate cultures to create a new one)
- Developing motivation- strategies to accept others, avoid judgements, develop mindfulness
- Developing skills- strategies to adapt to other who are different, develop flexibility, other orientated
What is Leiningers theory of transcultural nursing?
Culturally competent care (nurses practice culturally based care) and culturally congruent care (congruent with patients values, beliefs, way of being).
What is cultural competence?
Ability to use cultural humility (self reflect to understand bias) and respect and be mindful of persons culture. Assess and respect values and beliefs of client to plan care that incorporate these values.
What is cultural safety?
Understand power asymmetry and understand social justice. Is patient receiving care that’s safe for them?
