Week 6 Flashcards
Intrinsic vs Extrinsic job factors
Extrinsic: Pay, Benefits, Bonuses
Intrinsic: Work that is challenging, diverse or meaningful, autonomy
-Can be positive or negative (good/bad pay and benefits, or high/low autonomy jobs)
How do social dynamics affect job quality?
-A positive workplace culture or environment can greatly enhance job satisfaction, even if extrinsic factors are lacking
-This also correlates to workplace stress, satisfaction, work-life balance, etc
Rudy Volti and poultry factory workers…
-Despite low pay and poor conditions, workers were happy due to a strong social environment and support among coworkers
what factors rank a job in terms of good or bad - WISO
-Work environment: emotional and physical work conditions, hours worked
-Income: salary, hours required to earn the salary, how much free time given for worker to enjoy earnings
-Stress: urgent deadlines, high stake situations, difficult interactions
Outlook: job stability through employment growth, income potential, unemployment rates
What are some hazardous jobs
-Construction worker, tree logger, garbage collector, fisherman
What creates a hazardous jobs
-high physical risk, dangerous environments, manual labour
What makes jobs stressful
-urgent deadlines, working under pressure, lack of control, potential danger
what creates stress levels in jobs
-travel, deadlines, public exposure, competitiveness, physical demand, environmental conditions, hazards, risk to ones own and others life
What is alienation in the workplace
-When work lacks meaning or identity, often due to repetitive or fragmented tasks.
-Loss of pride in work, lack of problem-solving, and inability to see a project from start to finish.
What is burnout
-Emotional, mental, and physical exhaustion from prolonged stress.
What is the stress process model : SSC
-stressors → strain → coping →
-stressors are aspects of environment generating discomfort to you, leading to a broader sense of strain
What are some coping strategies
- Taking breaks, socializing, eating well, using active problem-solving techniques
What are passive coping strategies
- Procrastination and avoidance—they may not solve the issue but can reduce short-term strain
What are cognitive signs of stress
- Brain fog, frustration, anxiety
What are emotional signs of stress
-Irritability, anger, mood swings.
What are physical signs of stress
-Breakouts, fatigue, physical weakness.
What are behavioural signs of stress
-Withdrawal, irritability, alcohol use
What is emotional labour
-Managing emotions to fulfill job roles, often in service or caregiving professions.
What are the two types of emotional regulation strategies?
-Antecedent focus (deep acting) and response focus (surface acting).
-Deep acting is better, as it reduces negative feelings and boosts confidence
What is deep acting
-Genuinely trying to feel the appropriate emotions for the situation.
Ghat is surface acting
-Faking the appropriate emotion without actually feeling it.
What did Wallace and Lemaire (in their study on emotional stress) find about physician coping strategies?
-High workloads and social demands contribute to stress; physicians often use denial or disengagement to cope
-Optimistic individuals tend to use active problem-solving but may still disengage under stress.
Why might a high-paying job still be considered low quality?
-If it comes with long hours, high stress, or poor workplace culture, it may reduce quality of life despite the salary.
Why might medical professionals avoid patient interaction post-surgery?
-To cope with emotional exhaustion and minimize social demands that add to stress.
