Week 3 - Type of survey methods Flashcards
What is a survey?
Collection of data from a large group of people using a standardized format.
What are the three steps involved in survey design?
1- Choosing the survey method (how to interact with the respondents)
2- Choosing the sampling procedure (how to select respondents)
3- Developing the questionnaire
T or F : ranking are good to use in surveys to know the importance for consumers (example rank in order from 1-5 the emotions you feel when eating chocolate).
false, it is not relevant, ratings should be used instead of rankings.
What are latent needs?
needs that the consumers have but they are unaware that they have them (example mobile phone).
What is a target market?
targeted homogeneous group of consumers that look for similar benefits in a product. I
What does this definition refers to : a targeted perceptual position, as seen by the selected group of consumers
Target market
What is the core benefit proposition?
is that proposition put forward by a company which talks about the main and the most important benefit that a consumer would derive from consuming that product.
What term are we refering to with this definition : Structured questionnaire given to a sample from a population and designed to elicit specific
information from respondents
Survey
Why did we perform a consumer research for CropTopQuality packers
to determine wether our concept actually was perceived by the consumers the way we wanted it to be
What are the type of survey methods seen in class
1- face to face
2- online
3- telephone
4- mail
What is the advantage of the mail survey?
draw attention to the importance of the questionnaire
What is the value of face-to-face interview
can be good for seniors because it is not using computers
What are the advantages of telephone surveys
computer assisted
can random digit dial the numbers
What are the advantages of the online surveys
Easy to distribute questionnaire
Can be distributed to many
What are the disadvantages of the online surveys
Low response rates (rewarding and engaging
respondents helps)
What is reliability ?
means that it can be reproduced but doesn’t mean it is valid.
What is validity ?
a valid result is accurate because you are measuring what you intent to measure and it is usually reliable because you can reproduce it.
What are the three factor used to help choose the best survey method
1- context of survey
2- respondent
3- task