Week 3 - perceptions

Question 1

Self concept is a persons self evaluation that guides their actions. Define it’s 3 aspects.

Answer 1

o Complexity - multiple self views
o Consistency – similar personality & values across ‘selves’
o Clarity – degree individual defines themselves

Question 2

The four selves are contingent factors that shape self concept. List:

Answer 2

SELF-ENHANCEMENT - inherent need for a positive self-concept

SELF-VERIFICATION - need to maintain self concept

SELF-EVALUATION - factors driving self concept - esteem, efficacy, control

SOCIAL SELF - defined by attachments

Question 3

Define perception

SOI

Answer 3

Selecting, organising & interpreting info to make sense of the world.

Question 4

Discuss aspects integral to perception:

Categorical thinking
Mental modes

Answer 4

Catagorical thinking - info stored in preconceived catagories

Mental modes - internal representations reality

Question 5

Discuss aspects integral to perception:

Stereotyping
Attribution

Answer 5

Stereotyping - assigning traits per social group

Attribution - deciding if an event is due to internal or external causes (consistancy, distinctiveness, consensus)

Question 6

Define perceptual errors

Fundamental attribution error

Self serving bias

Answer 6

Growing out of attirubution:

Fundamental attribution error - blame person not situation

Self-serving bias - blame situation not ourselves

Question 7

Define perceptual errors

Define self fulfilling prophecy

Halo

Answer 7

Self fulfilling prophecy- our expectations influence others behavour

Halo - 1 characteristic dominates

Question 8

Define perceptual errors

False consensus, primacy, recency.

Answer 8

False-Consensus Effect: everyone says so

Primacy Effect: first impression

Recency Effect: last impression

Question 9

Perceptions can be made more ccurate through increased self awareness. List 3 ways to improve perceptions

Answer 9

• Attitude testing, eg Johari Window - feedback from others about behaviour
• Meaningful interaction
• Empathy

Question 10

Define global mindset and how it is useful to e’ees & orgs.
PAE

Answer 10

perceive, appreciate, and empathise with people from other cultures, and process cross-cultural information.

Benefits across cultures.  Better:
•	relationships
•	understanding
•	resource exchange
•	response to opportunities