Week 3- module 6, 7, 8 Flashcards
A calling requiring specialized knowledge and often long and intensive academic preparation - has standards of behavior
Profession / Professionalism
behaving in a way that meets standards
professionalism
CLAS Standards
Culturally
Linguistically
Appropriate
Services in Health/ Health Care
- Guidance for care
reduction of disparities - advocates for responsive needs
- mandates support for LEP populations, sensory impairments, low health literacy
- encourages respect, non-discrimination accessible healthcare
CLAS Standards
Feelings/ fears
Ideas
Functioning
Expectations
FIFE question model
understanding patients perspective on disease process or illness
interpreting and considering pts psychosocial status
shared decision making, valuing pt perspective and values
Patient-Centered Communication Approach
Prochaskas Stages of Change
Pre-Contemplation Contemplation Preparation Action Maintenance Relapse
Adult Learning principles (5)
Problem Oriented Have Experience Internally Motivated Ready to Learn Self-Directed
Adult Learning principles (5)
Problem Oriented Have Experience Internally Motivated Ready to Learn Self-Directed
Improve patient intrinsic motivation
resolve ambivalence to change
Motivational Interviewing technique
OARS Structure for MI
Open ended questions
affirmations
reflective listening
summarize