VM Workshops Flashcards
How are stakeholders classified
Power
Legitimacy
Urgency
What are salient stakeholders
Exhibits the right combination of power, legitimacy and urgency to be engaged with
What are latent stakeholders
May exhibit one or two of power, legitimacy and urgency
Not engaged with (at that time)
What is a power-interest grid
Creates a project’s stakeholder profile
Low interest, low power = minimum effort
Low interest, high power = keep satisfied
High interest, low power = keep informed
High interest, high power = manage closely
How does workshop participation change throughout a project
Different stakeholders and team members will have differing levels of participation dependent on project timeline
Why do workshops deploy processes
To implement analytical processes
To provide a trusted process in which all stakeholders have an equal voice and status
To document the influence of stakeholder values
What are people-driven workshops
Early VM confirming the project and forming its goals
Level 1 concept
Level 2 spaces
What are the two VM0 options
Option A (earlier)
Value system audit to understand the nature of value to the client body
Verifies need for building
Option B (later)
Pre-project functional examination of the procuring client’s strategy
Does not assume a project is needed
What are the two VM1 workshop options
Option A (earlier)
Value system elicitation to elicit and verify the project value system
Option B (later)
Pre-briefing workshop informing feasibility study and decision to build
What is the VM2 workshop
Value audit to evaluate concept design to challenge it against and verify the client’s value system
What are problem driven workshops
VE - optimising technical design and solving emergent problems
Level 3 elements
Level 4 components
What is a VE1 workshop
Design audits and reconfigurations to audit and redirect technical system compliance
Ensures elements and components reflect client values
What is a VE2 workshop
Problem solving involving the contractor and other suppliers in technical problem solving
Only performed if problems are emerging
Verifies design of key technical systems
Typical workshop features
Equality of views
Neutrality of location (avoids connotations of power putting all stakeholders on an equal footing)
Room layout also important
How is a workshop team assembled
Identify perspectives and expertise required
Identify candidates to represent each stakeholder group
What should be done at the end of a workshop
For impact, actions must result
These actions should be SMART
Specific
Measurable
Achievable
Realistic
Time-bound
What is the workshop facilitator role
Passive facilitator of workshops through:
Identifying and surfacing relevant issues
Clarifying communications between stakeholders
Support stakeholders in their contributions
Built trust resulting in openness among stakeholders
Phases of workshop facilitation
Beginning - encourage stakeholders (build confidence in forum)
Middle - engage stakeholders (workshop activities)
End - enable stakeholders (actions)