VM Workshops Flashcards

1
Q

How are stakeholders classified

A

Power

Legitimacy

Urgency

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2
Q

What are salient stakeholders

A

Exhibits the right combination of power, legitimacy and urgency to be engaged with

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3
Q

What are latent stakeholders

A

May exhibit one or two of power, legitimacy and urgency

Not engaged with (at that time)

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4
Q

What is a power-interest grid

A

Creates a project’s stakeholder profile

Low interest, low power = minimum effort

Low interest, high power = keep satisfied

High interest, low power = keep informed

High interest, high power = manage closely

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5
Q

How does workshop participation change throughout a project

A

Different stakeholders and team members will have differing levels of participation dependent on project timeline

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6
Q

Why do workshops deploy processes

A

To implement analytical processes

To provide a trusted process in which all stakeholders have an equal voice and status

To document the influence of stakeholder values

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7
Q

What are people-driven workshops

A

Early VM confirming the project and forming its goals

Level 1 concept

Level 2 spaces

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8
Q

What are the two VM0 options

A

Option A (earlier)

Value system audit to understand the nature of value to the client body

Verifies need for building

Option B (later)

Pre-project functional examination of the procuring client’s strategy

Does not assume a project is needed

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9
Q

What are the two VM1 workshop options

A

Option A (earlier)

Value system elicitation to elicit and verify the project value system

Option B (later)

Pre-briefing workshop informing feasibility study and decision to build

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10
Q

What is the VM2 workshop

A

Value audit to evaluate concept design to challenge it against and verify the client’s value system

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11
Q

What are problem driven workshops

A

VE - optimising technical design and solving emergent problems

Level 3 elements

Level 4 components

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12
Q

What is a VE1 workshop

A

Design audits and reconfigurations to audit and redirect technical system compliance

Ensures elements and components reflect client values

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13
Q

What is a VE2 workshop

A

Problem solving involving the contractor and other suppliers in technical problem solving

Only performed if problems are emerging

Verifies design of key technical systems

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14
Q

Typical workshop features

A

Equality of views

Neutrality of location (avoids connotations of power putting all stakeholders on an equal footing)

Room layout also important

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15
Q

How is a workshop team assembled

A

Identify perspectives and expertise required

Identify candidates to represent each stakeholder group

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16
Q

What should be done at the end of a workshop

A

For impact, actions must result

These actions should be SMART

Specific
Measurable
Achievable
Realistic
Time-bound

17
Q

What is the workshop facilitator role

A

Passive facilitator of workshops through:

Identifying and surfacing relevant issues

Clarifying communications between stakeholders

Support stakeholders in their contributions

Built trust resulting in openness among stakeholders

18
Q

Phases of workshop facilitation

A

Beginning - encourage stakeholders (build confidence in forum)

Middle - engage stakeholders (workshop activities)

End - enable stakeholders (actions)