Values of Care in Health and Social Care Settings Flashcards
What are values of care?
They are the guiding principles that underpin the work of those providing the care and support.
They are a set of guidelines for ways of working for care settings and their staff.
What are the 3 values of care in health and social care settings?
Maintaining Confidentiality
Promoting Equality and Diversity
Promoting Rights and Beliefs
How do we promote rights?
Ensure mobility, dietary and communication needs are met.
Ensure all areas and resources are accessible to all.
Have female staff available to meet any cultural requirements.
Consult with people about their wishes for care and treatment.
Provide choice for meal times, bath times and activities.
Ensure service users are safeguarded.
How do we promote beliefs?
Meet cultural and religious dietary needs.
Meet different dietary preferences.
Provide a prayer room.
Celebrate a range of festivals.
Have displays that reflect cultures.
Respect beliefs regarding treatment or end of life care.
Why do we promote rights and beliefs?
Protect people from harm and abuse.
Equal and fair treatment.
Included and empowered.
Respected and valued.
No discrimination.
How do we maintain confidentiality?
Store information in a locked cabinet or password protected computer.
Don’t gossip/talk about service users in a public area.
Have consultations/conversations in a private room.
Only share information on a ‘need to know’ basis.
Why do we maintain confidentiality?
No unauthorised people can access information.
No unauthorised people hear private conversations.
Give personal information to those also involved in the care of someone.
