Explaining and Challenging Discriminatory Practice

Question 1

What are the types of discrimination?

Answer 1

Abuse

Direct

Indirect

Prejudice

Stereotyping

Labelling

Bullying

Question 2

What are other examples of discriminatory practice?

Answer 2

Breach of health and safety

Neglect

Patronising behaviour

Inadequate care

Question 3

What are the 3 Ways to Challenge Discrimination?

Answer 3

Challenge at the time

Challenge afterwards through procedures

Challenge through long term proactive campaigning

Question 4

What should you do when you Challenge at the Time?

Answer 4

Explain to the individual about how they are being discriminatory

Make the person reflect on their actions

Supervision by senior staff

Encourage them to speak to the person they have discriminated against

Report the incident to senior staff or manager

Question 5

What should you do when you Challenge Afterwards Through Procedures?

Answer 5

Refer the person to the settings policies

Instigate disciplinary action against the person

Consult with other senior staff to discuss ways the setting can address the issue

Question 6

What should do when you Challenge Through Long Term Proactive Campaigning?

Answer 6

Provides equality and diversity awareness sessions for the person discriminating and send them on a course

Provides training on effective communication

Regular staff training over time

Question 7

What are Additional Ways of Challenging Discrimination?

Answer 7

Apply the values of care

Provide information about complaints and whistleblowing procedures

Provide information about advocacy services to help ensure rights are being met

Deal with conflict carefully

Implement policies, codes of practice and legislation to guide staff and ensure service users are aware of the care they are entitled to