User Setup 7% Understand the implications of activating, deactivating, and freezing a user

Question 1

What options do you have if you want to get rid of a user?

Answer 1

deactivate or freeze

Question 2

Why cant users be deactivated immediately?

Answer 2

because they may be involved in hierarchical roles or processes. In this case freezing would be a solution. until you’re able to deactivate

Question 3

can deactivated users be reactivated?

Answer 3

yes.

Question 4

are users permanent?

Answer 4

yes, users can not be permanently deleted only deactivated or frozen

Question 5

why would freezing a user be an option

Answer 5

when deactivating isn’t possible or takes time. this is immediate

Question 6

can a user deactivate their own account?

Answer 6

some users can like external community and chatter users

Question 7

what would be useful in the case of a temporary worker or license limitation?

Answer 7

deactivation. they can be reactivated later if need be but their not involved in any other hierarchical roles so Freezing is unnecessary

Question 8

who should be deactivated?

Answer 8

users who no longer have access to the organization

Question 9

does freezing a user release their license?

Answer 9

no. only deactivation does.