User Setup 7% Identify the steps to set up/ maintain a user Flashcards
who can reset a password?
a user or administrator, but admins a reset passwords for multiple users
who can unlock a user account due to too many failed attempts?
an administrator
what steps need to be done to create and finalize steps for user?
admin create account and email is sent to user then a password must be created then a security question must be created
required fields for user setup
last name, alias, nick name, email, username(email format/ must be unique across all salesforce organizations globally so they cant be reused), user, user license, profile. role isn’t required
how many users can you add at once using the add multiple user button?
10, but all users will have the same license assigned, username will be the same as the email address for this, individual use records will need to be edited after this
standard license vs feature license
standard: base level features, default.
feature: additional features
permission set licenses
Extend the functionality of a user license. For example it allows you to add more permission sets to a license than you might have otherwise be able to have.
are users permanent?
yes, they cannot be deleted.
can you reuse user records?
possible but not recommended to reuse inactive user records
login history
provides information on past login attempts to the org.
where can you see how many login attempts a user has
user detail section. counter will reset to 0 if user gets locked out
common user access issues
password: case sensitive
wrong username
acc many be locked due to too many attempts
trying to log into sandbox url instead of login url
common user access issues pt. 2
Ip restrictions may be in place and user is outside IP, trying to access org outside of login hours, user doesn’t have a verified account, trying to use login url when there’s a my domain deployed
how can you login as any user?
user needs to grant login access from the personal setup menu
