User Setup 7% Review

Question 1

why would a user be freezed?

Answer 1

To prevent the user from logging in without deactivating them, allowing for changes to any customization
where the user has been used(e.g. workflow email alerts)

Question 2

what are some common user access issues?

Answer 2

• Wrong username
• Entering password in wrong case
• User is locked
• Trying to log into wrong url

Question 3

what can be done to immediately prevent a user that left the company from having any access to salesforce?

Answer 3

Freeze the user record, then make the adjustments needed to deactivate

Question 4

what administration tasks can an administrator delegate?

Answer 4

create and assign users in certain roles and profiles, assign permissions sets, public groups, reset passwords manage specific custom objects

Question 5

what should be done when a user no longer needs to use salesforce

Answer 5

Deactivate the user record; users cannot be deleted.

Question 6

Do users need to be active to login?

Answer 6

yes!

Question 7

what is the minimum information required to setup a user?

Answer 7

Username, Last Name, Email, Profile, Alias, Nickname and license

Question 8

what localization settings apply to a user?

Answer 8

Locale, Language, Time Zone and Currency Locale

Question 9

how would it be possible to check why a user is not able to login?

Answer 9

Login history on user record, or login history for all users will give information regarding a login attempt