Unit 3 Part One - Communication Flashcards
Communication
Continuous circular process by which info.is transmitted btwn ppl & their environment
Goal directed interchange of information
Ongoing, interactive, dynamic, irreversible, built on trust
Types Of Communication
Intrapersonal *
Interpersonal *
Public
Critical Components of Communication
Sender (encoder) Message - verbal or nonverbal Sensory Channel (medium) Receiver Feedback ( positive or negative response)
Intrapersonal Communication
- SELF-TALK
- automatic (w/o being aware)
- sorting & organizing of thoughts
Sender
Initiates transaction to exchange information, convey thoughts
Referent
Incentive/ motivation for communication to occur
Types of Feedback
Informational-exchange ( … # of procedures)
Corrective
Reinforcing (positive or negative)
Majority of communication is ….
Nonverbal
Set of words that has meaning
Language
Congruence
verbal & nonverbal fit together;
Intimate space
- 0-1.5
- confidence & gentleness
Nonverbal
-80% of communication; does not replace verbal
Personal Space
1.5-4 ft
Conduct interviews
Allows accurate visualization & INTERPRETATION OF NONVERBALS
Social Space
4-12 ft
Vocalizations can be overheard
Formal
Expedient communication with several people
Public
- > 12 ft
- individuality lost