Uniform External Complaints

Question 1

Who has the Chief authorized as the OIPRD Liaison officer

Answer 1

1. Inspector PRS- complaints Administration

Question 2

A local resolution is an agreement between all parties prior to…… being lodged. It must be resolved within ….. of the complainant reporting to police.

Answer 2

1. OIPRD complaint
2. 30 days

Question 3

A Customer Service Resolution is an agreement between …… after an ….. has been lodged with the…. but not …..

Answer 3

1. All parties
2. External complaint
3. OIPRD
4. Formalized

Question 4

Customer Service Resolution

It must be referred by the OIPRD to ….. , be resolved within …. of the date of….. to ….

Answer 4

1. PRS
2. 45 days
3. Notice
4. PRS

Question 5

Notification to a police officer

The notice shall be provided forthwith when:

Answer 5

1. The respondant officer has been identified
2. Evidence supports the allegation
3. The evidence if believed, would constitute misconduct/substantiated complaint

Question 6

SUPERVISOR

Where the circumstances of the complaint suggest an IMMEDIATE investigation is warranted shall, in addition to receiving the complaint , NOTIFY:

Answer 6

1. OIC
2. UC or if absent the Duty Sr Officer TPOC