Types of stress Flashcards
with examples
1
Q
Types of stress
A
- Internal stress
* Self pressure, such as having high sales targets or having unclear expectations.
2
Q
- External stress
A
- This is usually customer related stress. such as difficult customers, high customer expectations. These factors are external stressors that affect salespeople.
3
Q
Interpersonal stress
A
This conflict with other people. In such cases it may be your colleague, as you compete on who has the highest sales. Customer relationship can cause a salesperson a lot of stress.
4
Q
Physical and emotional stress
A
Salespeople experience a lot of burnouts, anxiety, depression. This can be caused by extensive working periods, leading to exhaustion, as salespeople fear failure and or rejection. This thus leads to lack of motivation, constant headaches and fatigue.
