Objections of prospective customer

Question 1

What is an objection

Answer 1

An objection is anything that hinders the smooth flow of communication

Question 2

Why do prospects object

Answer 2

1. have no need for the product or service.
2. they want to avoid the sales call.
3. the salesperson failed to qualify the prospect properly.
4. objecting is a matter of custom.
5. resistance to change
6. prospect fails to recognize the need
7. lack of information

Question 3

Five common objections

Answer 3

= Your price is too high
= You get the same product at XYZ for a much cheaper price
= We are satisfied with our current supplier
= We do not have that kind of money
= We can’t risk change