Types of Decisions - Table Flashcards
Who is the decision maker of strategic decisions?
Senior managers.
What is the purpose of Strategic decision?
To meet the overall purpose and direction of the organisation, e.g to grow the business.
What is the length of decision for strategic?
Long term.
What is the risk of strategic?
High.
What is the purpose of tactical decision?
To achieve the strategic decisions, e.g launch new products to grow organically.
Who is the decision maker of tactical decisions?
Middle managers.
What is the length of decision for tactical?
Medium term.
What is the risk of tactical?
Medium.
What is the purpose of operational decision?
To react to situations as they arise e.g dealing with a customer complaint.
Who is the decision maker of operational decisions?
Supervisors/all staff.
What is the length of decision for operational?
Short term, day to day.
What is the risk of operational?
Low.
