Motivation and Leadership - Motivation theories Flashcards

1
Q

How do you draw the Maslow’s Hierarchy of needs?

A

TOP
- Self-Actualisation
- Esteem
- Social/Belonging
- Safety
- Physiological
BOTTOM

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2
Q

What is self-actualisation?

A

To realise the potential and have status in like. Maslow wrote ‘What a man can be, he must be’.

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3
Q

For self-actualisation, what are the implications of motivating staff?

A

Opportunities for creativity and personal growth, promotion opportunities.

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4
Q

What is self-esteem?

A

To feel worthy and respected.

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5
Q

For self-esteem, what are the implications of motivating staff?

A

A job title that stands out from others recognition of one’s achievements in front of peers.

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6
Q

What is love and belonging?

A

To fulfill social needs such as friendship and family.

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7
Q

For love and belonging, what are the implications of motivating staff?

A

A good team atmosphere, open plan offices, friendly supervision.

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8
Q

What is safety and security?

A

To feel safe at work, at home, financially and physically.

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9
Q

For safety and security, what are the implications of motivating staff?

A

Safe working conditions, job security, fair wage rises in line with inflation.

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10
Q

What is physiological needs?

A

The basic needs for bodily functioning and staying alive; fulfilled by eating, drinking and going to the toilet.

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11
Q

For physiological needs, what are the implications of motivating staff?

A

A living wage, basic safe working environment, access to toilet facilities and running water.

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12
Q

What is Herzberg’s motivator-hygiene theory?

A
  • Hygiene factors
  • Motivator factors
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13
Q

Describe the hygiene factor theory.

A

Hygiene factors will not motivate employees, but if they are not met, they can lower motivation.

E.g. clean toilets, lunch and break rooms, reasonable pay, job security, policies that employees are happy with.

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14
Q

Describe the motivator factory theory.

A

These won’t necessarily lower motivation if not met, but can be responsible for increasing motivation.

E.g. rewarding employees with status and recognition, promotion and delegated responsibility.

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