Assessing the effectiveness of a decision Flashcards
1
Q
What are ways of assessing the effectiveness of a decision?
A
Managers will assess the effectiveness of a decision in the following ways:
- Measuring sale levels to see if they have increased
- Analysing profit levels to see if they have improved
- Interviewing staff to assess their opinion of the decision
- Monitoring staff morale, absence and turnover following major decisions
- Finding out from customers about improvements in service
- Tracking changes in share prices to major decisions
- Researching customer review sites or social media feedback
