Roles of managers in motivating staff Flashcards
What are the basic motivation methods?
- Fair pay
- Payment methods
- Incentives
- Permanent contracts
- Good working conditions
How does fair pay motivate employees?
Employees work to earn money to satisfy their needs and wants. If they don’t think they are receiving a fair amount of pay for their work, they will be demotivated and their productivity will decrease.
How do payment methods motivate employees.?
Organisations can use a number of payment methods to motivate staff.
Such as:
- Commission
- PRP
- Piece Rate
- Overtime
Payment method - What is commission?
This refers to when a salesperson can be offered a commission, which is a percentage of the sales they make, motivating them to sell more.
Payment method - What is PRP?
Performance-related pay, sometimes called a ‘bonus’, this is an extra payment on top of the basic wage for meeting agreed targets.
Payment method - What is piece rate?
This refers to when the employee is paid per item they produce, which encourages a high work rate, however, the quality of work may drop.
Payment method - What is overtime?
This refers to when an employee works loner than their contractual hours, normally at a higher rate of pay, this encourages extra production to meet demand.
How do incentives motivate employees?
Non-financial incentives can be offered, e.g. holidays, cars, discounts and private healthcare.
How do permanent contracts motivate employees?
Employees need to feel that they have job security. Organisations should avoid the use of temporary contracts where possible. Permanent contracts will make employees feel more secure and they will get on with their jobs.
How do good working conditions motivate employees?
Employees need to feel that their working conditions are safe. As Herzberg states, good working conditions won’t necessarily motivate employees but ad working conditions will demotivate them. However, an improvement in working conditions, such as better equipment, a new office or a company car may motivate staff for a short while.
What are the advanced motivation methods?
- Staff appraisals
- Recognition
- Development opportunities
- Empowerment
How does staff appraisals motivate employees?
Regular meetings with the manager are known as appraisals. These motivate employees as they are told what they are doing well and given targets to aim for. They can also be targeted for promotion.
How does recognition motivate employees?
Employees who want to progress in their career respond well to recognition, such as an ‘employee of the month scheme’.
How do development opportunities motivate employees?
Employees will want to develop their skills, for example through a management training scheme, so they are able to be identified for promotion opportunities and improve their status in the organisation.
How does empowerment motivate employees?
Empowerment means giving staff the authority to make their own decisions. Managers can delegate part of their responsibility to an employee and let them decide how to best carry it out. This will give employees a sense of job satisfaction.
What are the benefits of motivating staff?
- Increased productivity from employees
- Better quality products
- Better standard of customer service
- Reduced staff absenteeism and poor time-keeping
- Reduced staff turnover reducing re-hiring costs
- Improved employee relations and fewer grievances.
