Role of a manager

Question 1

What is POCCC?

Answer 1

• Plan
• Organise
• Command
• Co-ordinate
• Control

Question 2

What does Plan represent in POCCC?

Answer 2

The function of management is to be looking ahead, seeing potential opportunities, or problems, setting targets and strategies. The importance of planning can be remembered by the phrases: ‘if you fail to plan, to plan to fail!’.

Question 3

What does Organise represent in POCCC?

Answer 3

Management must set tasks for other employees that need to be carried out to achieve set targets.

Question 4

What does Command represent in POCCC?

Answer 4

Managers should issue instruction to employees.

Question 5

What does Co-ordinate represent in POCCC?

Answer 5

Management must bring together the resources of the business to achieve the overall objectives that have been set.

Question 6

What does Control represent in POCCC?

Answer 6

Managers need to ensure they are measuring and correcting the activities of the organisation. A manager looks at what is being done and checks this against what was expected.

Question 7

Modern-day roles - what is DM

Answer 7

• Delegate
• Motivate

Question 8

What does Delegate represent in DM?

Answer 8

Give subordinates the authority to carry out management-level tasks. This helps lessen the managers’ workload and achieve the next role.

Question 9

What does Motivate represent in DM?

Answer 9

Give his team a reason to enjoy their work. Workers are motivated in different ways.

Question 10

What is the traditional management functions?

Answer 10

POCCC

Question 11

What is the modern ‘employee focused’ roles?

Answer 11

DM