Trust & Credibility Objections Flashcards
How do I know you’ll do a good job?
We have a satisfaction guarantee and great reviews. If you’d like, I can send you some references.
Do you have references or reviews?
Yes! I can send you testimonials from businesses like yours.
Have you worked with businesses like ours before?
Yes! We specialize in small offices like yours.
What makes you different from other cleaning companies?
We focus on making the cleaning process as seamless and professional as possible while keeping it affordable. Our goal is to give you a great experience, from booking to completion, through our customer-centered approach.
Are you licensed and insured?
We’re in the process of getting insured, but we take every precaution to ensure high-quality and reliable service.
Do you have a satisfaction guarantee?
If there’s anything you’re not happy with, just let us know and we’ll redo the clean, fix the issue, and if you’re still not satisfied, we’ll give you a full refund.
How do I know your cleaners are reliable and trustworthy?
We thoroughly vet all our cleaners for references. Plus, we regularly review performance to ensure high-quality service.
Have you worked with any well-known clients?
We work with small businesses similar to yours. I can give references if you’d like.
Can you provide testimonials or case studies?
Definitely! I can send over reviews from happy clients.
What happens if I’m not satisfied with the cleaning?
Just let us know what the issue is and we’ll redo the whole clean and if you’re still not satisfied, we’ll provide a full refund.
