Company & Background Questions Flashcards
Who are you, and what company are you calling from?
My name’s Zibran of Crystal X Clean Cleaning Service. We help businesses like yours maintain a clean environment.
How long have you been in business?
Our team has years of combined experience in professional cleaning, especially in spaces like yours.
Where are you located?
We’re based in Queens and currently serve both Queens and Brooklyn.
Are you a franchise or an independent business?
We’re an independent business focused on personalized service.
Do you specialize in commercial cleaning, or do you do residential as well?
We specialize in commercial cleaning but can accommodate residential clients as well. Are you looking for office or home cleaning?
How big is your cleaning team?
Our team is scalable depending on demand. We have a reliable network of experienced cleaners to handle jobs of any size.
If they keep pressing:
We have three immediate team members and three backup cleaners on call in case we need them.
Do you do background checks on your cleaners?
We carefully vet our cleaners by checking references and ensuring they have a strong track record of reliability and professionalism.
What’s your hiring and training process for cleaners?
We have a thorough vetting process that includes checking references and verifying experience. We also set clear expectations for professionalism and quality to ensure our cleaners meet our standards.
Do you carry liability insurance?
We’re currently in the process of getting insurance, but we take every precaution to ensure high-quality service and care for your space.
What industries do you typically serve?
We work with law firms, accounting offices, and other small businesses such as that.
