Trial & Contract Questions Flashcards
Do you offer a free trial cleaning?
We offer a one-time cleaning at a discounted rate so you can experience our service before committing long-term. Would you like to schedule a trial?
Are we locked into a contract?
No, we offer flexibility. You can cancel at any time with no long-term commitment.
Can we do a month-to-month agreement?
Yes, we can set up a month-to-month agreement with no long-term commitment. You can adjust or cancel at any time.
How do we cancel if we’re not satisfied?
You can simply let us know and we’ll address your concerns. If you’re still not satisfied, we’ll cancel the service with no further obligation.
Do we need to sign a long-term contract?
No, there’s no requirement for a long-term contract. We offer flexible arrangements based on your preferences.
Can we adjust the contract if our needs change?
Yes, we can easily adjust the terms, frequency, or scope of your cleaning plan to fit any changes in your needs.
What happens if we need to pause or reschedule cleanings?
If you need to pause or reschedule, just give us a heads-up, and we’ll accommodate your request. We try to be as flexible as possible.
Is there a cancellation policy for scheduled cleanings?
We just ask for a couple hours notice for cancellations.
How much notice do you need for scheduling a cleaning?
24 hours is preferred but we can accommodate shorter notice periods.
Can we change our cleaning schedule after signing up?
Yes, we can modify your schedule if your needs change. Just let us know, and we’ll adjust accordingly.
