Pricing & Cost Objections Flashcards

1
Q

Your prices are too high

A
  1. I hear you. To make sure you’re getting the best value, I can include a full baseboard cleaning at no extra cost. Would that help?
  2. I can also have our cleaner wipe down all computing equipment—keyboards, screens, and mice—to keep everything sanitized. Would that make this a better fit for you?
  3. I can also send two cleaners instead of one, so the job gets done in half the time, minimizing any disruption for you. How does that sound?
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

We’re looking for a cheaper option

A

I hear you. Is the main concern pricing or better value?
1. Pricing - budget options
2. Better value - add ons

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Can you match our current provider’s pricing?

A

I’d love to see if we can. What are you paying now?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Can you give me a discount?

A

We offer volume discounts. How often would you need service?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What’s the lowest price you can offer?

A

We start at $100 per clean for small office spaces but provide discounts for recurring cleans.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Why should I pay more for your service?

A

Well, cheaper services often cut corners but we use a systematic approach that provides the high-quality cleaning of a larger company at an affordable price. What’s the most important thing for you right now? Price, quality, or reliability?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

We’re only looking for a very basic/affordable service

A

That’s totally fine! We offer customizable plans to fit different budgets. What’s your ideal price range?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

We only use cleaning services when we have extra budget

A

Got it! We offer on-demand cleaning, so you only pay when you need us. Would you like to hear about our pricing?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Do you charge extra for supplies?

A

No, we bring our own professional-grade supplies at no extra cost to you.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Do you offer flexible pricing or pay-as-you-go options?

A

Yes! We have both subscription-based and one-time cleaning options. Would you prefer a set schedule or a pay-as-you-go plan?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly