Therapy Communication Flashcards
The process of understanding
one’s own beliefs, thoughts,
motivations, biases, and limitations
and recognizing how they affect
others
Self awareness
Interpretation
EFFECTIVE of INEFFECTIVE
EFFECTIVE
Advice
EFFECTIVE of INEFFECTIVE
INEFFECTIVE
Observation
EFFECTIVE of INEFFECTIVE
EFFECTIVE
Agreement
EFFECTIVE of INEFFECTIVE
INEFFECTIVE
Silence
EFFECTIVE of INEFFECTIVE
EFFECTIVE
Challenges
EFFECTIVE of INEFFECTIVE
INEFFECTIVE
Validation
EFFECTIVE of INEFFECTIVE
EFFECTIVE
Reassurance
EFFECTIVE of INEFFECTIVE
INEFFECTIVE
Confrontation (non-
judgmental)
EFFECTIVE of INEFFECTIVE
EFFECTIVE
Disapproval
EFFECTIVE of INEFFECTIVE
INEFFECTIVE
Open ended statements
EFFECTIVE of INEFFECTIVE
EFFECTIVE
Body Language
EFFECTIVE of INEFFECTIVE
Both
Inconsistent with
professional role
Self-Discloser
What re 4 Considerations for Effective
Communication and Relationships
Rapport
Empathy
Boundaries
Self Discloser
Channeling unwanted or unacceptable urges into an admissible or productive outlet. For example, a woman who recently went through a breakup may channel her emotions into a home improvement project.
sublimation
An individual refuses to recognize or acknowledge objective facts or experiences
Denial
Transferring one’s emotional burden or emotional reaction from one entity to another.
Displacement
Consciously choosing to block ideas or impulses that are undesirable.
Suppression
Un(sub)consciously blocking out unwanted thoughts, memories, feelings, and impulses from conscious awareness
Repression
Using reasoning and logic to avoid uncomfortable emotions or stressful events.
intellectualization
Causes people to act in an immature or childish way, or revert to an earlier stage of development.
Wetting the bed
Regression
replacing an initial impulse with the opposite impulse.
Someone who teases or insults a romantic interest they like
Reaction formation
making up seemingly logical reasons to justify feelings or actions that are difficult or unacceptable.
Family relationships
A child might rationalize their parents’ absence from after-school events by saying they are busy with work
Rationalization
Causes people to attribute their own negative feelings, thoughts, or behaviors to someone else
ullying
Someone who bullies another person for being anxious or insecure may be doing so to avoid acknowledging that they have the same tendencies.
Projection
Nurse- Patient Relationship Process
Development of the relationship
Orientation Phase