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Psychiatric Nursing > THERAPEUTIC COMMUNICATION > Flashcards

THERAPEUTIC COMMUNICATION Flashcards

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1
Q

Factors Affecting Communication

A

-Values, Attitudes, Beliefs
- Culture and Religion
-Social Status
- Gender
- Age or Developmental Influences

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2
Q

Factors Affecting Communication

-Learned ways of thinking
- Communicated through words or behavior

A

Values, Attitudes, Beliefs

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3
Q

Factors Affecting Communication

  • Cultural values are learned and differ from society to society
  • Religious symbols are a form of communication
A

Culture and Religion

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4
Q

Factors Affecting Communication

  • High status individuals use less eye contact, have a more relaxed posture, use louder pitch of voice, place hands on his more frequently, “power dressers”, maintain more distance when communicating with those considered as lower status
A

Social Status

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5
Q

Factors Affecting Communication

  • Gender signals across cultures
  • Traditional gender-roles
A

Gender

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6
Q

Factors Affecting Communication

-Adolescents generate a unique pattern of communication
- Technological age has also produced a new language
- Crying is a newborn’s way of communication

A

Age of Developmental Influences

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7
Q

Factors Affecting Communication

  • The place where communication occurs
  • Territoriality, Density, Distance are aspects of the environment that communicate messages
A

Environment

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8
Q

Factors Affecting Communication

Is the innate tendency to own space

A

Territoriality

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9
Q

Interpersonal communication can be more successful if the interaction takes place in a neutral area

A

Territoriality

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10
Q

Factors Affecting Communication

-Refers to the number of people within a given environmental space

A

Density

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11
Q

Factors Affecting Communication

  • Is the means by which various cultures use space to communicate
A

Distance

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12
Q

Components of Non-Verbal Communication

A

-Physical Appearance and Dress
- Body Movement and Posture
- Touch
-Facial Expressions
- Eye Behavior
- Paralanguage

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13
Q

The way in which an individual positions his or her body communicates messages regarding self-esteem, gender identity, status, and interpersonal warmth or coldness

A

Body Movement and Posture

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14
Q

Touch

Impersonal and business-like and is used to accomplish task

A

Functional-Professional Touch

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15
Q

Touch

Impersonal but conveys affirmation or acceptance

A

Social-Polite

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16
Q

Touch

Level of touch that is indicative of a strong liking for the other person-feeling of being friends

A

Friendship- Warmth

17
Q

Touch

Conveys emotional attachment or attraction for another person

A

Love-Intimacy

18
Q

Touch

An expression of physical attraction only

A

Sexual Arousal

19
Q

Contact Culture

A

-France
-Latin America
- Italy

20
Q

Non-Contact Culture

A
  • Germany
  • U.S.A
  • Canada
21
Q

-One of the primary sources of communication
- Serves to compliment and qualify other communication behaviors
-May also take the place of verbal communication

A

Facial Expression

22
Q

What is the associated feelings of Nasal Flare?

A

Anger

23
Q

What is the associated feelings of Wrinkling up?

A

Dislike: disgust

24
Q

What is the associated feelings of Grin/Smile?

A

Happiness

25
Q

What is the associated feelings of Grimace?

A

Pain

26
Q

What is the associated feelings of Compressed?

A

Anger

27
Q

What is the associated feelings of Canine-Type Snarl

A

Disgust

28
Q

What is the associated feelings of Pursing

A

Disagreement

29
Q

What is the associated feelings of Sneer/Smirk?

A

Contempt

30
Q

What is the associated feelings of frown?

A
  • Anger, Unhappiness, Concentration
31
Q

What is the associated feelings of Raised Eyebrows?

A

Surprise, Enthusiasm

32
Q

This behavior reflects an interpersonal interconnectedness

A

Eyes Behavior

33
Q

Means that the communication channel is open

A

Eye Contact

34
Q

Used to convey disapproval of the behavior of another

A

Staring

35
Q

Eye contact last longer than

A

Last longer than 3 seconds

36
Q

Is the gestural component of the spoken word

A

Paralanguage

37
Q

Consists of pitch, tone, and loudness of spoken messages the rate of speaking; expressively placed pauses; and emphasis assigned to certain words

A

Paralanguage

Psychiatric Nursing (16 decks)

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