THE ROLE AND EXPECTATIONS OF A COMPANY OFFICER Flashcards
0
Q
_________make sure things are done right. __________do the right thing
A
managers, leaders
1
Q
true or false
every position or rank on the dept contains some level of organizational influence
A
true
2
Q
“so go the captains, so goes ___________”
A
the department
3
Q
true or false
by not saying anything you are sending a message of?
A
approval
4
Q
tips to problem solving/resolving
A
analyze problem or situation determine root cause determine legitimacy remain neutral "maintain even strain" 3 sides to every story think through recommendations or solutions before fwding up the chain consider unintended consequences
5
Q
what are the department values?
A
integrity service excellence professionalism teamwork safety
6
Q
9 words to live by
A
do your best
do whats right
treat others accordingly
