The essentials of human communication Flashcards

1
Q

The complex connection and cycle of sending and receiving verbal and non verbal cues.

A

human communcation

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2
Q

The myths about human communication
T W I L F

A

The more you communicate, the better your communication will be

When two people are in a close relationship, neither person should have to communi-
cate needs and wants explicitly; the other person should know what these are

Interpersonal or group conflict is a reliable sign that the relationship or group is in
trouble

Like good communicators, leaders are born, not made.

Fear of speaking in public is detrimental and must be eliminated

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3
Q

Explain this myth about communication
“The more you communicate, the better your communication will be”

A

Although this proposition seems logical the same idea lies behind the popular belief that practice makes perfect—it actually is at the heart of much faulty learning. Practice may help make your communication perfect if you practice the right habits. But if you practice bad habits, you’re likely to grow less, rather than more, effective. Consequently, it’s important to learn and practice the principles of effectiveness.

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4
Q

Explain this myth about communication.
“When two people are in a close relationship, neither person should have to communicate needs and wants explicitly; the other person should know what these are”

A

This assumption is at the heart of many interpersonal difficulties. People aren’t mind readers, and to expect them to be sets up barriers to open and honest communication

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5
Q

explain this myth about communication
“Interpersonal or group conflict is a reliable sign that the relationship or group is in
trouble.”

A

If the conflict is managed effectively, it may actually benefit the individuals and the relationship.

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6
Q

explain this myth
“Like good communicators, leaders are born, not made”

A

Although some people are
better suited to leadership than others, leadership, like communication and
listening, is a learned skill. You’ll develop leadership abilities as you learn the
principles of human communication and those unique to group communication
and group leadership.

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7
Q

explain this myth of communication.
“Fear of speaking in public is detrimental and must be eliminated”

A

Most speakers are nervous and, to be perfectly honest, you’re probably not going to learn from this book or this course to eliminate what is commonly called stage fright or communication apprehension. But you can learn to manage your fear, making it work for you rather than against you; you can learn, and this is crucial, to become a more effective speaker regardless of your current level of anxiety

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8
Q

Skills of human communication
SRIGP

A

Self-presentation skills
Relationship skills
Interviewing skills
Group interaction and leadership skills
Presentation or public speaking skills

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9
Q

enable you to present yourself as (and
just for starters) a confident, likable, approachable, and credible
person. It is also largely through your communication skills (or
lack of them) that you display negative qualities. What skill of communication?

A

Self-presentation skills

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10
Q

help you build friendships, enter into love
relationships, work with colleagues, and interact with family
members. These are the skills for initiating, maintaining, repairing,
and sometimes dissolving relationships of all kinds. What kind of skill in communication?

A

Relationship skills

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11
Q

enable you to interact to gain information, to successfully present yourself to get the job you want, and to partic-
ipate effectively in a wide variety of other interview types. (This topic is covered in a separate supplement, The Interviewing
Guidebook.) What kind of skill in communication?

A

Interviewing skills

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12
Q

help you participate effectively in relationship and task groups informative, problem-solving, and brainstorming groups, at home or at work as a member and as a leader. What kind of skill in communication?

A

Group interaction and leadership skills

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13
Q

will enable you to manage your fear and make it work for you, rather than against you. These skills will enable you to communicate information to small and large audiences and influence their attitudes and behaviors.
What kind of skill in communication?

A

Presentation or public speaking

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14
Q

Forms of human communication
III

A

Intrapersonal communication
Interpersonal communication
Interviewing

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15
Q

the communication you have with yourself when you talk with, learn about, and judge yourself. You persuade yourself of this or that, reason about possible decisions to make, and rehearse messages that you plan to send to others. In intrapersonal communication you might, for example, wonder how you did in an interview and what you could have done differently. You might conclude you did a pretty good job but tell yourself you need to be more assertive when discussing salary. What form of human communication?

A

Intrapersonal

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16
Q

occurs when you interact with a person with whom you have some kind of relationship; it can take place face-to-face as well as through electronic channels (e-mail or instant messaging, for example) or even in traditional letter writing. Perhaps you might e-mail your friends or family about your plans for the weekend, ask someone in class for a date, or confront a colleague’s racist remarks at the water cooler. Through interpersonal communication you interact with others, learn about them and yourself, and reveal yourself to others. Whether with new acquaintances, old friends, lovers, family members, or colleagues at work, it’s through interpersonal communication that you establish, maintain, sometimes destroy, and sometimes repair personal relationships. What form of human communication?

A

Interpersonal

17
Q

is a form of interpersonal communication that proceeds by question and
answer. Through interviewing you learn about others and what they know, counsel or get counseling from others, and get or don’t get the job you want. Today much interviewing (especially initial interviews) takes place through e-mail, phone conferencing, or video conferencing with Skype, for example. What form of human communication?

A

Interviewing

18
Q

team communication is com-
munication among groups of, say five to ten people and may take
place face-to-face or, increasingly, in virtual space. Small group
communication serves relationship needs—such as those for
companionship, affection, or support—and task needs—such as
balancing the family budget, electing a new chairperson, or design-
ing a new ad campaign. what form of human communication?

A

small group communication