CA 3281 Flashcards
1
Q
A
THE INTERACTION MODEL OF COMMUNICATION
2
Q
Type of context that includes the environmental factors in a communication encounter; size layout, temperature, and lighting of a space influence our communication
A
Physical context
3
Q
The study of distances
A
Proxemis
4
Q
type of context that includes the mental and emotional factors in a communication encounter; stress, anxiety, and emotions.
(what your eyes can’t observe)
A
psychological context
5
Q
COMMUNICATION
A
the employment of symbols (act), under specific circumstances (scene), by an individual or individuals (agent), using selected media (agency), for defined ends (purposes) (Babock, 1952)
6
Q
the sending and receiving of information and can be one-on-one or between groups of people, and can be face-to-face or through communication devices.
A
communication
7
Q
Communication requires what ?
A
sender
receiver
message
8
Q
the person who initiates communication, to transfer their thoughts
A
sender
9
Q
the person who initiates communication, to transfer their thoughts or ——— a message. What word is missing?
A
encode
10
Q
The message sent by the sender is received by who?
A
the receiver
11
Q
a person who receives the message, and finally, the receiver must, what?
A
decode the message
12
Q
a person who receives the message, and finally, the ——— must decode. Who is stated?
A
receiver
13
Q
source -> encoding-> channel->decoding->receiver
What kind of communication process?
A
Basic model of communication process
14
Q
Why is communication important in groups?
A
Clarifies goals and allows plans and strategies to be successful
15
Q
Why is communication important between individuals?
A
Eliminates misinterpretation; express ideas
16
Q
Why is communication important in public?
A
Facilitates proper dissemination of information; provides entertainment
17
Q
Types of communication
A
Intrapersonal
interpersonal
Group
Public
Mass Communication
18
Q
______ communication is communication with
oneself using internal vocalization or reflective thinking.
like otherforms of communication,______communication is triggered by some internal or external stimulus.
What communication is stated?
A
Intrapersonal
19
Q
__________ communication a so helos build and
maintain our sel-concent. We torm an understand ina ot
who we are based on how other people communicate with us and how we process that communication oneself.
What type of communication is stated?
A
Intrapersonal
20
Q
types of communication
A
intrapersonal, interpersonal , group and mass
21
Q
the communication process models
A
transmission, interaction and transaction
22
Q
the communication process models
A
transmission, interaction and transaction
23
Q
What is the definition of communication in the 1950’s
A
Communication is the employment of symbols (act), under specific circumstances (scene), by an individual or individuals (agent), using selected media (agency), for defined ends (purposes) (Babock, 1952).
24
Q
Communication is the employment of symbols (act), under specific circumstances (scene), by an individual or individuals (agent), using selected media (agency), for defined ends (purposes) (Babock, 1952).
This definition is derived from?
A
the 1950’s
25
Communication is the employment of symbols (act), under specific circumstances (scene), by an individual or individuals (agent), using selected media (agency), for defined ends (purposes) (Babock, 1952).
This definition is derived from?
the 1950’s
26
What is stated in the updated version of the definition of communication?
Communication is the sending and receiving of information and can be one-on-one or between groups of people, and can be face-to-face or through communication devices. Communication requires a sender, the person who initiates communication, to transfer their thoughts or encode a message. This message is sent to the receiver, a person who receives the message, and finally, the receiver must decode, or interpret the message. Effective communication requires a shared language and understanding of common concepts (Evans, 2021).
27
Why is communication important in terms of groups?
Clarifies goals and allows plans and strategies to be successful
28
why is communication important between individuals?
Eliminates misinterpretation; express ideas
29
Why is communication important to the public?
Facilitates proper dissemination of information; provides entertainment
30
Communication with oneself using internal vocalization or reflective thinking. Triggered by some internal or external stimulus. It serves several social functions and helps build and maintain our self-concept.
What type of communication?
intrapersonal
31
Communication with oneself using internal vocalization or reflective thinking. Triggered by some internal or external stimulus. It serves several social functions and helps build and maintain our self-concept.
What type of communication?
interpersonal
32
Interpersonal communication occurs in various contexts and is addressed in subfields of study within communication studies such as intercultural communication, organizational communication, health communication, and computer-mediated communication.
Reyal or fake?
Reyal
33
Interpersonal communication occurs in various contexts and is addressed in subfields of study within communication studies such as intercultural communication, organizational communication, health communication, and computer-mediated communication.
Reyal or fake?
Reyal
34
Intrapersonal communication occurs in various contexts and is addressed in subfields of study within communication studies such as intercultural communication, organizational communication, health communication, and computer-mediated communication.
Reyal or fake
Fake
False
35
Communication between people whose lives mutually influence one another. It occurs in various contexts and builds, maintains, and ends relationships. What type o communcation?
Interpersonal
36
Communication between people whose lives mutually influence one another. It occurs in various contexts and builds, maintains, and ends relationships.
What typ of communication?
Interpersonal
37
Communication among three or more people interacting to achieve a shared goal. Often task-focused and may appear in different contexts, either formal or informal.
group communication
38
Communication among three or more people interacting to achieve a shared goal. Often task-focused and may appear in different contexts, either formal or informal.
what type of communication?
group communication
39
A sender-focused form of communication where one person conveys information to an audience. It is the most consistently intentional, formal, and goal-oriented form of communication.
WHAT TYPE OF COMMUNICATION?
PUBLIC COMMUNICATION
40
Public communication becomes ——— communication when it is transmitted to many people through print or electronic media.
WHAT TYPE OF COMMUNICATION IS STATED?
MASS COMMUNICATION
41
Public communication becomes ———communication when it is transmitted to many people through print or electronic media.
WHAT TYPE OF COMMUNICATION?
MASS COMMUNICATION
42
THREE TYPES OF COMMUNICATION PROCESS
TRANSMISSION, INTERACTION, AND TRANSACTION
43
Describes communication as a linear, one-way process in which a sender intentionally transmits a message to a receiver (Ellis & McClintock, 1990).
WHAT TYPE OF COMMUNICATION PROCESS?
TRANSMISSION
44
Focuses on the sender and message within a communication encounter.
WHAT TYPE OF COMUNNICATION PROCESS?
TRANSMISSION
45
Focuses on the sender and message within a communication encounter.
WHAT TYPE OF COMUNNICATION PROCESS?
TRANSMISSION
46
The receiver's role is viewed as more of a target or endpoint rather than part of an ongoing process.
We are left to presume that the receiver either successfully receives and understands the message or does not.
WHAT TYPE OF COMMUNICATION PROCESS?
TRANSMISSION
47
Any physical noise present in a communication encounter.
ENVIRONMENTAL NOISE
48
Any physical noise present in a communication encounter.
ENVIRONMENTAL NOISE
49
Occurs in the encoding and decoding process when participants do not understand a symbol.
WHAT IS STATED?
SEMANTIC NOISE
50
TWO COMPONENTS OF TRANSMISSION MODEL OF COMMUNICATION?
ENVIRONMENTAL NOISE
SEMANTIC NOISE
51
TWO COMPONENTS OF TRANSMISSION MODEL OF COMMUNICATION?
ENVIRONMENTAL NOISE
SEMANTIC NOISE
52
Rather than illustrating communication as a linear, one-way process, the ——— model incorporates feedback, which makes communication a more interactive, two-way process.
WHAT KIND OF COMMUNICATION PROCESS IS STATED?
INTERACTIVE MODEL OF COMMUNICATION
53
Participants alternate positions as sender and receiver and generate meaning by sending messages and receiving feedback within physical and psychological contexts (Schramm, 1997).
WHAT TYPE OF COMMUNICATION MODEL IS STATED?
INTERACTION MODEL OF COMMUNICATION
54
TWO COMPONENTS OF INTERACTION MODEL OF COMMUNICATION
PHYSICAL CONTEXT AND PSYCHOLOGICAL CONTEXT
55
The interaction model views communication as integrated into our social realities in such a way that it helps us not only understand them but also create and change them.
TRUE OR FALSE
FALSE
56
The transaction model views communication as integrated into our social realities in such a way that it helps us not only understand them but also create and change them.
TRUE OR FALSE
TRUE
57
We don’t just communicate to exchange messages; we communicate to create relationships, form intercultural alliances, shape our self-concepts, and engage with others in dialogue to create communities.
TRUE OR FALSE?
TRUE
58
Refers to the stated rules or unstated norms that guide communication.
WHAT KIND OF CONTEXT?
SOCIAL CONTEXT
59
Includes the previous interpersonal history and type of relationship we have with a person; initial interactions with people tend to be more highly scripted and governed by established norms and rules, but when we have an established relational context, we may be able to bend or break social norms and rules more easily.
WHAT TYPE OF CONTEXT?
RELATIONAL CONTEXT
60
Includes various aspects of identities such as race, gender, nationality, ethnicity, sexual orientation, class, and ability.
WHAT TYPE OF CONTEXT?
CULTURAL CONTXT
61
TYPES OF CONTEXT
RELATIONAL
CULTURAL
SOCIAL
62
is the learned process of receiving, interpreting, recalling, evaluating, and responding to verbal and nonverbal messages.
What is stated?
Listening
63
STAGES OF THE LISTENING PROCESS
R I R E R
RECEIVING
INTERPRETING
RECALLING
EVALUATING
RESPONDING
64
STAGES OF THE LISTENING PROCESS
R I R E R
RECEIVING
INTERPRETING
RECALLING
EVALUATING
RESPONDING
65
Stages of the listening process, We primarily take in information needed for listening through auditory and visual channels. Although we don’t often think about visual cues as a part of listening, they influence how we interpret messages.
Receiving
66
Stages of the listening process, We combine the visual and auditory information we receive and try to make meaning out of that information using schemata.
Interpreting
67
Stages of the listening process, When we understand something, we are able to attach meaning by connecting information to previous experiences. If we have no previous experience, it is difficult to transfer the information into our long-term memory for later recall.
Interpreting
68
Stages of the listening process, As stimuli are organized and interpreted, they make their way to short-term memory where they either expire and are forgotten or are transferred to long-term memory.
Recalling
69
Stages of the listening process, Short-term memory is a mental storage capability that can retain stimuli for twenty seconds to one minute.
recalling
70
Stages of the listening process, Long-term memory is a mental storage capability to which stimuli in short-term memory can be transferred if they are connected to existing schema and in which information can be stored indefinitely (Hargie, 2011).
Recalling
71
Stages of the listening process, When we evaluate something, we make judgments about its credibility, completeness, and worth.
evaluating
72
Stages of the listening process, In terms of credibility, we try to determine the degree to which we believe a speaker’s statements are correct and/or true. In terms of completeness, we try to “read between the lines” and evaluate the message in relation to what we know about the topic or situation being discussed.
evaluating
73
Stages of the listening process, We evaluate the worth of a message by making a value judgment about whether we think the message or idea is good/bad, right/wrong, or desirable/undesirable.
evaluating
74
Stages of the listening process, We evaluate the worth of a message by making a value judgment about whether we think the message or idea is good/bad, right/wrong, or desirable/undesirable.
evaluating
75
Stages in the listening process, entails sending verbal and nonverbal messages that indicate attentiveness and understanding or a lack thereof.
responding
76
Types of listening
Discriminative
Informational
Critical
Emphatic
77
a focused and usually instrumental type of listening that is primarily physiological and occurs mostly at the receiving stage of the listening process.
What type of listening?
Discriminative
78
a focused and usually instrumental type of listening that is primarily physiological and occurs mostly at the receiving stage of the listening process.
What type of listening?
Discriminative
79
Here we engage in listening to scan and monitor our surroundings in order to isolate particular auditory or visual stimuli. What type of listening?
Discriminative
80
Here we engage in listening to scan and monitor our surroundings in order to isolate particular auditory or visual stimuli. What type of listening?
Discriminative
81
This entails listening with the goal of comprehending and retaining information. What type of listening?
informational
82
This type of listening is not evaluative and is common in teaching and learning contexts ranging from a student listening to an informative speech to an out-of-towner listening to directions to the nearest gas station.
what type of listening?
informational
83
Informational type of listening is not evaluative and is common in teaching and learning contexts ranging from a student listening to an informative speech to an out-of-towner listening to directions to the nearest gas station.
Reyal o Fake?
Reyal/ true
84
Critical type of listening is not evaluative and is common in teaching and learning contexts ranging from a student listening to an informative speech to an out-of-towner listening to directions to the nearest gas station.
Reyal o fake?
Fake- informational type of listening is not evaluative and is common in teaching and learning contexts ranging from a student listening to an informative speech to an out-of-towner listening to directions to the nearest gas station.
85
Critical type of listening is not evaluative and is common in teaching and learning contexts ranging from a student listening to an informative speech to an out-of-towner listening to directions to the nearest gas station.
Reyal o fake?
Fake- informational type of listening is not evaluative and is common in teaching and learning contexts ranging from a student listening to an informative speech to an out-of-towner listening to directions to the nearest gas station.
86
It entails listening with the goal of analyzing or evaluating a message based on information presented verbally and information that can be inferred from context.
What type of listening?
Critical
87
It entails listening with the goal of analyzing or evaluating a message based on information presented verbally and information that can be inferred from context.
What type of listening?
Critical
88
A ——— evaluates a message and accepts it, rejects it, or decides to withhold judgment and seek more information.
What is omitted?
critical listener
89
the most challenging form of listening and occurs when we try to understand or experience what a speaker is thinking or feeling. What type of listening?
emphatic
