Teamwork Flashcards
What are the group member types in teamwork?
The initiator The clarifier The information giver The questioner The summariser
The supporter
The joker
Sharing experience
The process observer
Task roles in teamwork?
Initiator Clarifier Information giver Questioner Summariser
Maintenance roles in teamwork
Supporter
Joker
Sharing experience
Process observer
Tuckmans model?
1 forming 2 storming 3 morning 4 performing 5 adjourning
Forming, storming, norming, performing, adjourning
Forming High dependence on leader for guidance.
Storming decisions don’t come easy, team members vie for positions but clarity of purpose increases
Norming agreement and consensus between the team who respond well to facilitation by leader. Role and responsibility clear and accepted. Leader facilitates and enables
Performing more strategically aware and knows clearly what it’s aims are. Shared visions stand on own without participation from leader. High degree of autonomy.
Adjourning break up of group hopefully when task completed successfully.
When working in health care team you must(6)
Respect colleagues
Maintain professional relationship with patients
Communicate effectively
Make sure patient and colleagues understand professional status, role etc
Participate in regular audits of standards and performance of team
Be willing to openly and supportively deal with problems
How do groups differ?
Unidisciplinary (group of nurses)
Interdisciplinary (set of disciplines)
What is authority differentiation?
Extent to which all team members are involved in team decision making processes
Who’s in charge?
What is the corollary from the Apple pie analogy?
That the most staff in trusts working in pseudo teams don’t get on not familiar with each other, no clear objectives, don’t meet regularly to review performance
The worse the performance is basically
What is the IP Model of healthcare team effectiveness?
Inputs processes and outputs
What are inputs in IPO Model
Inputs
Team task
Team composition
Organisational support
Processes from IPO Model
Team objectives
Reflexivity
Leadership
Outputs from IPO Model
High quality care
Patient satisfaction
Team member wellbeing
Model to ensure good team work
IPO Model of healthcare team effectiveness
What makes a good team?
Clear about task
Clear about skills needed and make appropriate choices for team members
Clear about who are members of the team
Team size limited to 8-9 members to allow for effective communication
Team members need to clearly understand their roles and roles of other members