Teams - midterm Flashcards
Benefits of Teams:
Teams reduce wasted duplicate efforts and errors
Enhanced Performance
Benefit of Teams:
Social interactions within teams give individuals a sense of self-control, human dignity, identification with work, and sense of self-fulfillment
Employee Benefits
Benefit of Teams:
The use of teams can reduce redundant layers of bureaucracy and make employees feel more in touch with top management
Flatter Organizational Structure
Benefits of teams:
The flexibility of cross- functional and problem-solving teams produces solutions quicker.
Increase Responsiveness
what are the 4 benefits of teams
- Enhanced Performance
- Employee Benefits
- Flatter Organizational Structure
- Increase Responsiveness
Defintions:
A standard against which the appropriateness of a behavior is judged.
Norms
Definition:
Defines the behaviors and tasks each team member is expected to perform because of the position held
Roles
Definition:
The tendency of some individuals to put less effort ina group than they would working alone.
Social Loafing
Definition:
When a team’s priority is a unanimous decision rather than a critical analysis of alternatives
Group Think
Definition:
Performance improvements that occur because people work together rather than independently
Process Gain
Definition:
Performance decrements that occur when a team performs worse than individuals working alone
Process loss
Definition:
A team’s shared belief that it can organize and execute the behaviors necessary to reach its goal
Team Efficacy
Team Leadership Skills #1
Communicate effectively by matching the right collaboration technology to the situation
Team Leadership Skill #2
Build Community among team members to enhance social and task interactions and overall well-being
Team Leadership Skills #3
Focus on setting CLEAR TASKS GOALS to and assignments with MEASURABLE RESULTS to create accountability
Team Leadership Skills #4
Coordinating and collaborating across INTERNAL and EXTERNAL organizational boundaries
Team Leadership Skills #5
Establish broad VISION, MOTIVATING GOALS, and INTERPERSONAL EXPECTATIONS
5 Components of Team Performance
- Composition (homo and hetero)
- SIZE
- Norm
- Informal Leadership
5.Cohesiveness
Team Performance:
Based on members’ traits such as age, work experience, technical specialty, and cultural background
Composition
Composition:
Homogenous Teams perform best when
- task is SIMPLE and SEQUENTIAL
- COOPERATION is necessary
- QUICK ACTION is required
Composition:
Heterogeneous Teams perform best when
- task is COMPLEX and DIVISIBLE
- DEMANDS CREATIVITY
- SPEED is LESS IMPORTANT
Team performance:
The larger the group the more overhead realized due to the need to formalize interactions and communications.
Lage groups 7+ inhibit participation and encourage social loafing but can be beneficial if a task is divisible, leader has strong communication and conflict resolution skills
Size
Team Performance:
Can be positive or negative for individual and organizational outcomes, but in general enable people to behave in a manner acceptable to the group
(Dress & Communications)
Norms
Team Performance:
The team members not assigned a formal leadership position often emerge to supplement the formal leader task and interpersonal functions
Informal Leadership
Team Performance:
The extent to which a group is committed to staying together
Cohesiveness
Factors that INCREASE COHESIVENESS
homogenous composition
relatively small size
frequent interactions
clear goals
success
Consequences of high cohesiveness
Goal accomplishment
increased quality and quantity interaction
person satisfaction of members
group think
Factors that decrease cohesiveness
Heterogenous composition
Recent formation of group
large size
physical dispersion or virtual
ambiguous goals
failure
Consequences of low cohesiveness
Difficulty in achieving goal
increased likelihood of disbanding
fewer interactions
individual orientation
lower commitment to group
Define:
enhanced by a team’s commitment to reflection and on-going evaluation
team effectiveness
Stages of Team development
Feelings:
- excited and eager to work
- high positive expectations
Behaviors:
- lots of questions from team members about excitements and uncertainty
Team Tasks:
- create a team with clear structure, goals, direction and roles to members can build trust.
-defining the team to task accomplishment be low
Stage 1 Forming
Stage 1 Forming
Stages of Team Development
Feelings:
- excited and eager to work
- high positive expectations
Behaviors:
- lots of questions from team members about excitements and uncertainty
Team Tasks:
- create a team with clear structure, goals, direction and roles to members can build trust.
-defining the team to task accomplishment be low
Stage of team development
Stage 2: Storming
Feelings
-shift to frustration and anger
- unable to meet the goals / expectations
Behaviors
-Frustrated towards group members
Team Tasks
-develop both task-related and group process and conflict management skills
stage of development
Feelings
- members start to feel a part of the team
Behaviors
- a conscious effort to resolve problems and achieve group harmony
Team Tasks
- focus on teams goals and increase productivity
Norming
stage of development
feeling
- satisfaction of the team’s progress
behavior
- prevent and solve group problems
team tasks
- work towards goals and team improvement
performing
