Teams - midterm

Question 1

Benefits of Teams:
Teams reduce wasted duplicate efforts and errors

Answer 1

Enhanced Performance

Question 2

Benefit of Teams:
Social interactions within teams give individuals a sense of self-control, human dignity, identification with work, and sense of self-fulfillment

Answer 2

Employee Benefits

Question 3

Benefit of Teams:
The use of teams can reduce redundant layers of bureaucracy and make employees feel more in touch with top management

Answer 3

Flatter Organizational Structure

Question 4

Benefits of teams:

The flexibility of cross- functional and problem-solving teams produces solutions quicker.

Answer 4

Increase Responsiveness

Question 5

what are the 4 benefits of teams

Answer 5

1. Enhanced Performance
2. Employee Benefits
3. Flatter Organizational Structure
4. Increase Responsiveness

Question 6

Defintions:
A standard against which the appropriateness of a behavior is judged.

Answer 6

Norms

Question 7

Definition:
Defines the behaviors and tasks each team member is expected to perform because of the position held

Answer 7

Roles

Question 8

Definition:
The tendency of some individuals to put less effort ina group than they would working alone.

Answer 8

Social Loafing

Question 9

Definition:
When a team’s priority is a unanimous decision rather than a critical analysis of alternatives

Answer 9

Group Think

Question 10

Definition:
Performance improvements that occur because people work together rather than independently

Answer 10

Process Gain

Question 11

Definition:
Performance decrements that occur when a team performs worse than individuals working alone

Answer 11

Process loss

Question 12

Definition:
A team’s shared belief that it can organize and execute the behaviors necessary to reach its goal

Answer 12

Team Efficacy

Question 13

Team Leadership Skills #1

Answer 13

Communicate effectively by matching the right collaboration technology to the situation

Question 14

Team Leadership Skill #2

Answer 14

Build Community among team members to enhance social and task interactions and overall well-being

Question 15

Team Leadership Skills #3

Answer 15

Focus on setting CLEAR TASKS GOALS to and assignments with MEASURABLE RESULTS to create accountability

Question 16

Team Leadership Skills #4

Answer 16

Coordinating and collaborating across INTERNAL and EXTERNAL organizational boundaries

Question 17

Team Leadership Skills #5

Answer 17

Establish broad VISION, MOTIVATING GOALS, and INTERPERSONAL EXPECTATIONS

Question 18

5 Components of Team Performance

Answer 18

1. Composition (homo and hetero)
2. SIZE
3. Norm
4. Informal Leadership
   5.Cohesiveness

Question 19

Team Performance:

Based on members’ traits such as age, work experience, technical specialty, and cultural background

Answer 19

Composition

Question 20

Composition:

Homogenous Teams perform best when

Answer 20

1. task is SIMPLE and SEQUENTIAL
2. COOPERATION is necessary
3. QUICK ACTION is required

Question 21

Composition:
Heterogeneous Teams perform best when

Answer 21

1. task is COMPLEX and DIVISIBLE
2. DEMANDS CREATIVITY
3. SPEED is LESS IMPORTANT

Question 22

Team performance:

The larger the group the more overhead realized due to the need to formalize interactions and communications.

Lage groups 7+ inhibit participation and encourage social loafing but can be beneficial if a task is divisible, leader has strong communication and conflict resolution skills

Answer 22

Size

Question 23

Team Performance:

Can be positive or negative for individual and organizational outcomes, but in general enable people to behave in a manner acceptable to the group
(Dress & Communications)

Answer 23

Norms

Question 24

Team Performance:
The team members not assigned a formal leadership position often emerge to supplement the formal leader task and interpersonal functions

Answer 24

Informal Leadership

Question 25

Team Performance:

The extent to which a group is committed to staying together

Answer 25

Cohesiveness

Question 26

Factors that INCREASE COHESIVENESS

Answer 26

homogenous composition
relatively small size
frequent interactions
clear goals
success

Question 27

Consequences of high cohesiveness

Answer 27

Goal accomplishment
increased quality and quantity interaction
person satisfaction of members
group think

Question 28

Factors that decrease cohesiveness

Answer 28

Heterogenous composition
Recent formation of group
large size
physical dispersion or virtual
ambiguous goals
failure

Question 29

Consequences of low cohesiveness

Answer 29

Difficulty in achieving goal
increased likelihood of disbanding
fewer interactions
individual orientation
lower commitment to group

Question 30

Define:
enhanced by a team’s commitment to reflection and on-going evaluation

Answer 30

team effectiveness

Question 31

Stages of Team development
Feelings:

• excited and eager to work
• high positive expectations

Behaviors:
- lots of questions from team members about excitements and uncertainty

Team Tasks:
- create a team with clear structure, goals, direction and roles to members can build trust.
-defining the team to task accomplishment be low

Answer 31

Stage 1 Forming

Question 32

Stage 1 Forming
Stages of Team Development

Answer 32

Feelings:

• excited and eager to work
• high positive expectations

Behaviors:
- lots of questions from team members about excitements and uncertainty

Team Tasks:
- create a team with clear structure, goals, direction and roles to members can build trust.
-defining the team to task accomplishment be low

Question 33

Stage of team development
Stage 2: Storming

Answer 33

Feelings
-shift to frustration and anger
- unable to meet the goals / expectations

Behaviors
-Frustrated towards group members

Team Tasks
-develop both task-related and group process and conflict management skills