individual values, perceptions, and reactions 2 vocal + Flashcards
A set of beliefs and emotions about specific ideas, situations, and people
attitude
An incompatibility or conflict between behavior and an attitdue or between two different attidutes. For example, a person who smokes (behavior) knowing that is is not healthy (belief)
cognitive dissonance
An employee’s overall attidute (beliefs and emotions) about their jobs. It is the state of well- being adn happiness of a person’s concerning their lived experience in a workplace and its environment
job satisfaction
Reflects the degree to which an employee indentifies with the organization and its goals and wants to stay with the organization.
Organizational Commitment
An employee’s heightened emotional and inellectual connection with thier job, manage, organizatoin, or coworkers that turn influences them to apply additional effort to their work.
Employment Engangement
Individuals beliefs that guide and motivate people to act one way or another.
Values-
Reflect or long- term life goals and expressed in terms of outcomes such as happiness, prosperity, and stable family
Terminal Values
Are not the end goal, but rather the correct ways and behaviors to achieve an end goal such as assertive, independence, kindness, etc.
Instrumental Values
Those that relate to a specific interest in the activities of the work itself, or to the benefits that the work contributes to society
Intrinsic Work Values
The qualities that one sees as external rewards for work to be done
Extrinsic Work Values
Occurs when an individual experinces conflict between a terminal value and an instrumental value
Intrapersonal value Conflicts
When two different people hold different values that conflict
Interpersonal Value Conflict
Intense, short term phsyiological, behavior, and psychological reaction to a specific object, person or event that preparesus to respond it
emotion
Short term emotional state that is not directed toward anything in particular
mood
Our tendency to experience a particular mood or to react to things with certain emotions. These tendencies/ patterns are based on one’s felt sense in relationship to the world, that is, one’s felt identity.
affectivity
The Process of screening out information that we are uncomfortable with or that contradicts our beliefs
Selective Perception
The process of catergorizing or labeling people based on a single attribute.
Stereotyping
The way we explain the causes of our own and others’ behaviors adn achievements in an attempt to understand why people do the things that they do.
Attribution
Perceived fairness of the outcome received (layoffs)
Distribution Fariness-
Perceived fairness of the processes used to generate an outcome
Procedural Fairness
Perceived fairness of the quality infromatoin/ explanations received during the decision making process and in the manner in which the info was transmitted during the process
Interactional Fairness-
what is the attitude formation formula
cognition + affect = behavior intention
condition- knowledge that a person presumes about something
affect- feeling toward something
BI= a guide to a persons behavior
what are the 4 components of emotion
short - emotion
directed at sometone or something - cause of emotion
immediate and involuntary experiences - heart rate bp
state of physical readiness
causes and consequences of stress
Organizational Stressors LEADS TO → individual consequence, organizational consequence, Burnout
life stresses LEADS to individual consequences, organizational consequences, and Burnout
ocupation stresses are what
task demands
- Occupational
- Security
- Overload
physical demands
- Temperature
- Office Design
rolde demands
Ambiguity
Conflict
interpersonal demands
group pressure
leadership style
personalities
individual consequences
are what
behavioral
- alcohol and drug abuse
psychological
- sleep disturbances
- depression
medial
- heart disease
- headaches
organizational consequences
decrease and increase
decrease:
performance, motivation, job satisfaction
increase: absence, turnover
A person’s adaptive response to a stimulus that places excessive psychological demands on that person.
Stress
