ch 3 motivating behavior Flashcards
what is Masco hierarchy of needs
Physiological, safety, social , esteem and self actualization needs
Limitations: There is no Hierarchy, People deal with multiple levels at same time
what is herzberg two factor theory
Hygiene factors and Motivational Factor
the job factors which are essential for existence of motivation at
workplace. These do not lead to positive satisfaction for long-term.
also known as
dissatisfiers or maintenance factors
hygiene factor
Motivation Factors
Recognition
sense of achievement
growth and promotional opportunities
Responsibility
Meaningfulness of the Work
what is McClelland’s Theory of Needs
needs of achievement, affiliation, and power
high need of all three
what is the best way to repond to inequity
balance the mathematical equation
- change my inputs and outputs
change my perceptions of myself and others
change comparisions
leave the situations
vocab: The likelihood that one’s efforts will lead to desired performance is based on past. Experience nad perceived difficulty of achieving goal as well as uncontrollable aspects in one’s ability and the environment.
Expectancy Probability
vocab: The likelihood the achievement of the goal will results in desired outcomes ( salary increase,status)
Instrumentality Proabability
what are the 3 components of motivation
expectancy probabilty
intrumential probablity
valence
vocab
The value the individual places on the outcomes which is different for individual and situations
valence
vocab:
based on past experience
desire will lead to job performance
Expectancy probability
vocab:
the achievement of the goal will result in desired outcomes
instrument probability
poster lawler model is about what
rewards
Porter Lawler model is what (8)
effort
value of reward
Perceived effort-reward probability
performance
extrinsic rewards
intrinsic rewards
perceived equity of rewards
satisfaction
vocab; Porter Lawler model
their performance and reward and the emotions of the job well done
satisfaction
vocab; Porter Lawler model
performance matched with intrinsic and extrinsic rewards
perceived equity of rewards
vocab; Porter Lawler model
An individual is directly linked to the effort invested by the individual as well as
ability and role perception
performance
vocab; Porter Lawler model
Individuals calculate the amount of effort required to complete the assigned task and the probability the amount of effort will complete task
Perceived effort-reward probability
vocab; Porter Lawler model
while completing a task, an individual always contemplates the value of the reward which affects their efforts
value of reward
vocab; Porter Lawler model
the energy and dedication an individual asserts in completing a task.
effort
type of reward:
visible rewards for effective performance
ex. salary, bigger office, gifts
Extrinsic reward
type of reward:
interpersonal feelings that gives us satisfaction for effective performance (good grade)
Intrinsic Reward
two types of performance
ability and role perceptions
vocab: When people observe the behaviors of others, recognize the consequences and alter their own behaviors
social learning
vocab
Behavrios is a function of consequences
Reinforcement Theory
vocab
Applying reinforcement theory to influence the behavior of people in organizations
Behavior Modification
4 kinds of reinforcement
- positive reinforcement
increase the behavior (prizes for work) - extinctions
decrease the behavior (stop laughing at off-color jokes
NEGATIVE
3. punishment
decrease the behavior (decrease hours of low performance)
- negative reinforcement
increase the behavior (Refrigerator door beeps)
job designs in organizations[ are
- job specializations- breaking down jobs (taylor scientific method)
- job rotations- rotate employees reduce bordom
- job enlargement- expand a job
- job enrichment- give more tasks and control
- job characteristics- designing jobs, meaningful work and feedback
employee empowerment definiton
the process of enabling workers to set their own work goals, make decisions, and solve problems within their sphere of responsibility
what are the conditions for succcess
organizations must be….
- Sincer for efforts to give power and autonomy
- Maintaining empowerment when wrong decisions are made
- Systematic and patient in efforts to empower employees
- Willing to modify, broaden, and increase training
flexible work arrangements (4)
compressed work schedule - 40 hrs in less than 5 days
job sharing -
extended work schedules - long work periods
alternative workplace- work from home
goal setting theory (4)
- goal difficulty - challenging and requires effort
- goals specificity- clarity
- goal acceptance - their own goal
- goal commitment - personally interested in the goal
Vocab:
a performace appraisl method in which employees recieve feedback from suborindates, superioers, and colleagues
performance management
360- degree feedback
types of rewards
- compensation package
- Incentive systems
- benefits
- perks
- employee recognition
type of rewards vocab:
the total array of money, incentives, benefits, and perks provided by an organization to an individual
compensation package
types of rewards vocab:
plans in which employees can earn additional compensation in return for certain types of performance
incentive systems
types of rewards vocab:
indirect compensation some of which is legally required
benefits
types of rewards vocab:
Special privileges awarded to select members of an organization (making membership)
perks
types of rewards vocab:
financial or non financial, acknowledgement, and praise for desired employee behaviors and outcomes
employee recognition
