Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Managing ppl and organizations > ch 3 motivating behavior > Flashcards

ch 3 motivating behavior Flashcards

1
Q

what is Masco hierarchy of needs

A

Physiological, safety, social , esteem and self actualization needs
Limitations: There is no Hierarchy, People deal with multiple levels at same time

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

what is herzberg two factor theory

A

Hygiene factors and Motivational Factor

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

the job factors which are essential for existence of motivation at
workplace. These do not lead to positive satisfaction for long-term.

also known as

dissatisfiers or maintenance factors

A

hygiene factor

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Motivation Factors

A

Recognition
sense of achievement
growth and promotional opportunities
Responsibility
Meaningfulness of the Work

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

what is McClelland’s Theory of Needs

A

needs of achievement, affiliation, and power

high need of all three

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

what is the best way to repond to inequity

A

balance the mathematical equation

  1. change my inputs and outputs
    change my perceptions of myself and others
    change comparisions
    leave the situations
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

vocab: The likelihood that one’s efforts will lead to desired performance is based on past. Experience nad perceived difficulty of achieving goal as well as uncontrollable aspects in one’s ability and the environment.

A

Expectancy Probability

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

vocab: The likelihood the achievement of the goal will results in desired outcomes ( salary increase,status)

A

Instrumentality Proabability

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

what are the 3 components of motivation

A

expectancy probabilty
intrumential probablity
valence

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

vocab
The value the individual places on the outcomes which is different for individual and situations

A

valence

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

vocab:

based on past experience
desire will lead to job performance

A

Expectancy probability

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

vocab:
the achievement of the goal will result in desired outcomes

A

instrument probability

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

poster lawler model is about what

A

rewards

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Porter Lawler model is what (8)

A

effort
value of reward
Perceived effort-reward probability
performance
extrinsic rewards
intrinsic rewards
perceived equity of rewards
satisfaction

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

vocab; Porter Lawler model
their performance and reward and the emotions of the job well done

A

satisfaction

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

vocab; Porter Lawler model

performance matched with intrinsic and extrinsic rewards

A

perceived equity of rewards

17
Q

vocab; Porter Lawler model

An individual is directly linked to the effort invested by the individual as well as
ability and role perception

A

performance

18
Q

vocab; Porter Lawler model
Individuals calculate the amount of effort required to complete the assigned task and the probability the amount of effort will complete task

A

Perceived effort-reward probability

19
Q

vocab; Porter Lawler model
while completing a task, an individual always contemplates the value of the reward which affects their efforts

A

value of reward

20
Q

vocab; Porter Lawler model

the energy and dedication an individual asserts in completing a task.

A

effort

21
Q

type of reward:
visible rewards for effective performance

ex. salary, bigger office, gifts

A

Extrinsic reward

22
Q

type of reward:

interpersonal feelings that gives us satisfaction for effective performance (good grade)

A

Intrinsic Reward

23
Q

two types of performance

A

ability and role perceptions

24
Q

vocab: When people observe the behaviors of others, recognize the consequences and alter their own behaviors

A

social learning

25
Q

vocab
Behavrios is a function of consequences

A

Reinforcement Theory

26
Q

vocab
Applying reinforcement theory to influence the behavior of people in organizations

A

Behavior Modification

27
Q

4 kinds of reinforcement

A
  1. positive reinforcement
    increase the behavior (prizes for work)
  2. extinctions
    decrease the behavior (stop laughing at off-color jokes

NEGATIVE
3. punishment
decrease the behavior (decrease hours of low performance)

  1. negative reinforcement
    increase the behavior (Refrigerator door beeps)
28
Q

job designs in organizations[ are

A
  1. job specializations- breaking down jobs (taylor scientific method)
  2. job rotations- rotate employees reduce bordom
  3. job enlargement- expand a job
  4. job enrichment- give more tasks and control
  5. job characteristics- designing jobs, meaningful work and feedback
29
Q

employee empowerment definiton

A

the process of enabling workers to set their own work goals, make decisions, and solve problems within their sphere of responsibility

30
Q

what are the conditions for succcess

organizations must be….

A
  1. Sincer for efforts to give power and autonomy
  2. Maintaining empowerment when wrong decisions are made
  3. Systematic and patient in efforts to empower employees
  4. Willing to modify, broaden, and increase training
31
Q

flexible work arrangements (4)

A

compressed work schedule - 40 hrs in less than 5 days
job sharing -
extended work schedules - long work periods
alternative workplace- work from home

32
Q

goal setting theory (4)

A
  1. goal difficulty - challenging and requires effort
  2. goals specificity- clarity
  3. goal acceptance - their own goal
  4. goal commitment - personally interested in the goal
33
Q

Vocab:

a performace appraisl method in which employees recieve feedback from suborindates, superioers, and colleagues

A

performance management
360- degree feedback

34
Q

types of rewards

A
  1. compensation package
  2. Incentive systems
  3. benefits
  4. perks
  5. employee recognition
35
Q

type of rewards vocab:

the total array of money, incentives, benefits, and perks provided by an organization to an individual

A

compensation package

36
Q

types of rewards vocab:
plans in which employees can earn additional compensation in return for certain types of performance

A

incentive systems

37
Q

types of rewards vocab:
indirect compensation some of which is legally required

A

benefits

38
Q

types of rewards vocab:

Special privileges awarded to select members of an organization (making membership)

A

perks

39
Q

types of rewards vocab:
financial or non financial, acknowledgement, and praise for desired employee behaviors and outcomes

A

employee recognition

Managing ppl and organizations (11 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions