organizational culture Flashcards

1
Q

vocab:

The patterns of language, norms, rituals, symbols, and values tht coordinate action, create shared meaning among members of a group, and are transmitted form one generation to the next.

A

culture

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2
Q

Individuals are socialized into a variety of shared cultural groupings

A

group context

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3
Q

is the smallest gorup context of all components of culture.

A

family

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4
Q

small family business and large corporations utilise culture to guide and control employees

A

organizations

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5
Q

accounting, legal, medical, unions, use cultural components to enhance value on labor markets

A

professions

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6
Q

create unique culuta contexts that transcend organizations and nations
Nations/ societies- the collective programming of the mind that distinguishes one nation or society from another guide

A

industries

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6
Q

components of culture (6)

A
  1. language
  2. norms
  3. rituals
    4, symbols
  4. values
  5. stories/narratives
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7
Q

component of culture
socieits, organizations, professions, and families use sent of words including slang and euphemisms to have specific meanings within the group context

A

language

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8
Q

component of culutre

the rules, expectations, and guidelines that specify on individuals behavior within the group context

A

norms

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9
Q

component of culture

repetitive activities rooted within the group’s historical context that have symbolic meaning. They create camaraederie and a sense of belonging among group members

A

rituals

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10
Q

component of culture

signs, objects and non-verbal gestures that convey recognizable meanings within the group context. Ex: company logos, uniforms, traffic signs, etc.

A

symbols

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11
Q

component of culture
the exposed ideals, standards, and principles that members hold in high regard to evaluate behaviors, thoughts, and processes. They define the way things should be within the group context

A

values

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12
Q

components of culture

Serve as respositotires of collective wisdom by providing frameworks for organizing and interpreting experiences that offer insights into the shared values, norms, and identities of a community or society.

A

stories and narratives

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13
Q

creating organizational culture diagram

A
  1. Industry demands
  2. strategy and Cultural formulation & alignment
  3. Employee behaviors
  4. company results
  5. Strength of culture

goes back to strategy and cultural formulation and alignment

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14
Q

Industry characteristics adn strategic options available (low cost or differntiation) determine competitive position needed

A

industry demands

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15
Q

Founder and top management msuts choose a strategy with its inherent required competencies to which culture must be aligned to support the strategy

A

strategy & cultural formulation and alignment

16
Q

employees behave in ways consistent with norms and values of its culture

A

employee behavior

17
Q

relative financial performance and market share to competitors defines success.

A

company results

18
Q

good performance strengthens the culture, but poor performance weakens the culture and thus requires management to reconsider strategy- culture formularization

A

strength of culture

19
Q

sustaining organizational culture

A
  1. recruitment and selection
    organizational stories
  2. catching and role modeling
  3. rituals
  4. allocation of rewards and status
20
Q

publish and promote the organizational culture to job applicants so tht the company can choose the employee that fits the culture and so the job candidate can choose an organizational culture that fits them

A

recruitment and selection

21
Q

during employee orientation, stories and narratives are told to contain cultural components tht become folklore. These stories often are about founding and what the company did during incidents and crisis such as 9/11 and covid

A

organ, stories

22
Q

during the first month with the organization, new employees ar often assigned a mentor or someone to train them who exemplifies the organizations culture.

A

coaching and role modeling

23
Q

In orientation and or throughout the year at regular events, anniversaries, and holidays rituals are enacted that reinforce culture

A

rituals

24
Q

Promotions, job titles, employee of the month, competition winners etc. provide opportunities to show the emb

A

allocation and rewards and status

25
Q

organ culture type

focus: mentorship

motto: were all in this together

A

clan culture

26
Q

organ culture type

focus: risk taking and innovation

motto: “risk it to get the biscuit”

A

Adhocracy culture

27
Q

organ culture type

focus
competition and growth

motto:
were in it to win it

A

market culture

27
Q
A
28
Q

organ culture type

focus:
- structure and stability

motto:
“ get it done right”

A

hierarchy culture