organizational culture Flashcards
vocab:
The patterns of language, norms, rituals, symbols, and values tht coordinate action, create shared meaning among members of a group, and are transmitted form one generation to the next.
culture
Individuals are socialized into a variety of shared cultural groupings
group context
is the smallest gorup context of all components of culture.
family
small family business and large corporations utilise culture to guide and control employees
organizations
accounting, legal, medical, unions, use cultural components to enhance value on labor markets
professions
create unique culuta contexts that transcend organizations and nations
Nations/ societies- the collective programming of the mind that distinguishes one nation or society from another guide
industries
components of culture (6)
- language
- norms
- rituals
4, symbols - values
- stories/narratives
component of culture
socieits, organizations, professions, and families use sent of words including slang and euphemisms to have specific meanings within the group context
language
component of culutre
the rules, expectations, and guidelines that specify on individuals behavior within the group context
norms
component of culture
repetitive activities rooted within the group’s historical context that have symbolic meaning. They create camaraederie and a sense of belonging among group members
rituals
component of culture
signs, objects and non-verbal gestures that convey recognizable meanings within the group context. Ex: company logos, uniforms, traffic signs, etc.
symbols
component of culture
the exposed ideals, standards, and principles that members hold in high regard to evaluate behaviors, thoughts, and processes. They define the way things should be within the group context
values
components of culture
Serve as respositotires of collective wisdom by providing frameworks for organizing and interpreting experiences that offer insights into the shared values, norms, and identities of a community or society.
stories and narratives
creating organizational culture diagram
- Industry demands
- strategy and Cultural formulation & alignment
- Employee behaviors
- company results
- Strength of culture
goes back to strategy and cultural formulation and alignment
Industry characteristics adn strategic options available (low cost or differntiation) determine competitive position needed
industry demands
Founder and top management msuts choose a strategy with its inherent required competencies to which culture must be aligned to support the strategy
strategy & cultural formulation and alignment
employees behave in ways consistent with norms and values of its culture
employee behavior
relative financial performance and market share to competitors defines success.
company results
good performance strengthens the culture, but poor performance weakens the culture and thus requires management to reconsider strategy- culture formularization
strength of culture
sustaining organizational culture
- recruitment and selection
organizational stories - catching and role modeling
- rituals
- allocation of rewards and status
publish and promote the organizational culture to job applicants so tht the company can choose the employee that fits the culture and so the job candidate can choose an organizational culture that fits them
recruitment and selection
during employee orientation, stories and narratives are told to contain cultural components tht become folklore. These stories often are about founding and what the company did during incidents and crisis such as 9/11 and covid
organ, stories
during the first month with the organization, new employees ar often assigned a mentor or someone to train them who exemplifies the organizations culture.
coaching and role modeling
In orientation and or throughout the year at regular events, anniversaries, and holidays rituals are enacted that reinforce culture
rituals
Promotions, job titles, employee of the month, competition winners etc. provide opportunities to show the emb
allocation and rewards and status
organ culture type
focus: mentorship
motto: were all in this together
clan culture
organ culture type
focus: risk taking and innovation
motto: “risk it to get the biscuit”
Adhocracy culture
organ culture type
focus
competition and growth
motto:
were in it to win it
market culture
organ culture type
focus:
- structure and stability
motto:
“ get it done right”
hierarchy culture
